Nasheca Mitchell
Dunn,NC
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
13
13
years of professional experience
Work History
Teacher Assistant
Harnett County Schools
2021.08 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Completed daily reports, meal count sheets, and attendance logs.
- Provided one-on-one and group-based learning support focused on student progress.
- Oversaw classroom operations during teacher and parent meetings.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Created a School Based Enterprise objective and plan
- Maintained paperwork, money management, kept record of receipts and and merchandise.
Preschool Assistant Teacher
Gospel Tabernacle Academy
2021.06 - 2021.08
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Receptionist
Liberty Commons
2020.09 - 2021.04
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and routed business correspondence to correct departments and staff members.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Corresponded with clients through email, telephone or postal mail.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Managed over 100 calls a day
Inventory Control Specialist
Wal-Mart Supercenter
2018.11 - 2020.09
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Completed physical inventory counts each month.
- Used equipment like forklifts and pallet jacks to move inventory.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Managed complex projects as directed by leadership, delivering positive outcomes within time constraints.
- Checked prices and calculated totals for accurate invoice processing.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
Personal Care Assistant
A Brighter Future Healthcare Services
2019.12 - 2020.06
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands for customers, including shopping, and picking up other necessities.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Provided compassionate and patient-focused care to cultivate well-being.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Planned, prepared and served meals and snacks according to prescribed diets.
Safety Specialist
Pilgrims Pride Corp
2016.06 - 2018.11
- Supported audit procedures to check all procedures, processes and work standards.
- Recognized, documented and advised on removal of hazards.
- Verified monthly practice of fire drills for every work shift.
- Wrote reports outlining safety issues and potential correction options.
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
- Reduced safety incidents by training and teaching risk management techniques, hazard identification, quality checks and documentation.
- Developed safety policies and procedures to be used at medical facilities.
- Conducted safety audits and investigated plant quality issues.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Responded to any emergencies as instructed and with utmost efficiency.
Office Assistant
State Of Alaska Dept Of Health And Social Services
2011.10 - 2016.12
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Arranged rapid office equipment repair and maintenance with vendors.
- Developed correspondence letters, memos and emails.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered data using Excel, following procedures to keep information private.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Veterinary Receptionist
Mt. McKinley Animal Hospital
2010.07 - 2011.09
- Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Answered owners' animal health questions and educated on healthy animal care practices.
- Processed new patients and updated client records with key information.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Completed skilled administrative work to support all office staff and operational requirements.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Certificate - Medical Administrative Assistant
Fayetteville Technical Community College
Fayetteville, NC08.2020
High School Diploma -
UAA Adult Learning Center
Anchorage, Alaska12.2002
Skills
- Office administration
- Security awareness
- Documentation and reporting
- Professional demeanor
- Customer/Client relations
- Multi-Line Telephone Systems
- Conflict Resolution
- Scheduling
- Bookkeeping
- Organization skills
- Time management
- Sorting and labeling
- Mail handling
Timeline
Teacher Assistant
Harnett County Schools
2021.08 - Current
Preschool Assistant Teacher
Gospel Tabernacle Academy
2021.06 - 2021.08
Receptionist
Liberty Commons
2020.09 - 2021.04
Personal Care Assistant
A Brighter Future Healthcare Services
2019.12 - 2020.06
Inventory Control Specialist
Wal-Mart Supercenter
2018.11 - 2020.09
Safety Specialist
Pilgrims Pride Corp
2016.06 - 2018.11
Office Assistant
State Of Alaska Dept Of Health And Social Services
2011.10 - 2016.12
Veterinary Receptionist
Mt. McKinley Animal Hospital
2010.07 - 2011.09
Certificate - Medical Administrative Assistant
Fayetteville Technical Community College
High School Diploma -
UAA Adult Learning Center
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