Nasheena McKnight
Bronx
Summary
Administrative professional with expertise in medical standards and compliance. Proven problem-solver with strong communication skills and a focus on customer service. Experienced in inventory management, patient registration, and appointment coordination. Detail-oriented in record keeping and insurance processing, ensuring efficient patient admissions and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Registrar (Internal Medicine, Endocrinology, Radiation Oncology)
New York Presbyterian Hospital
New York
07.2021 - Current
- Checked-in/out all patients, collect co-pays and triaged patients to expedite flow.
- Coordinates and manage patient appointment scheduling for physicians, ensuring efficient patient flow and minimal wait times.
- Assess patient needs with insurances and pharmacies to facilitate care.
- Obtain prior authorization for referrals and imaging as needed.
- Answering and managing all incoming phone calls, relaying messages, and providing information.
Financial Representative (Emergency Room Registrar)
Montefiore Medical Center Moses Division
Bronx
05.2018 - 07.2022
- Checked-in/out all patients, collect co-pays and triaged patients to expedite flow in ER facility/ EMS entrance.
- Interview patients to obtain demographics, insurances, and pharmacy information.
- Interview and assisted patients with applying for Medicaid through HRA/NYS Marketplace.
- Verified Medicaid and other insurances information for billing purposes.
- Collected copayments during time of discharge from patients.
Sr. Admitting Clerk (Patient Access Temp)
Westchester Medical Trauma Center
Valhalla
09.2020 - 07.2021
- Checked-in/out all patients, collect co-pays and triaged patients to expedite flow in ER facility/ EMS entrance.
- Interview patients to obtain and update PHI using Cerner database.
- Verified all government/commercial insurances, collected copayments during time of discharge from patients.
- Registered direct admit and trauma patients while using tele tracking database system.
Entitlement Specialist
VIP Community Services
Bronx
09.2017 - 05.2018
- Screened all consumers in course of the intake process to determine eligibility for both private and governmental benefits.
- Assisted consumers with completion of Medicaid applications through NYS Marketplace, ensuring accuracy in the completion of forms.
- Maintained accurate records for payments, outstanding balances, and documentation for each consumer utilizing AVATAR/AWARDS/ECW operating systems.
- Participated in case management reviews and met with consumers as needed.
Account Receivable Specialist
Services for the Underserved Inc.
N.Y.
01.2014 - 09.2017
- Reviewed Program Billing Sheets to ensure Medicaid compliance regulations.
- Performed insurance eligibility verification, created and submitted insurance claims.
- Submitted invoices for billing monthly.
- Uploaded remittance posted cash receipts and performed journal entries on a weekly basis.
- Re-billed denied claims/encounters and performed claim adjustments.
- Reconciled aging accounts, prepared monthly billing reports in Excel format.
Education
B.S. - Health Science
Liberty University
Lynchburg, VA08.2024
Associate of Applied Science - Business Management
Mildred Elley
Albany, NY06-2015
Medical Assistant Certificate Program - Business Management
Sanford-Brown Institute
New York, NY06-2007
Skills
- Microsoft Office applications
- Data analysis and management
- Electronic health records
- Organizational skills
- Medical coding and billing
- Patient scheduling and insurance verification
- Healthcare compliance
- Customer service and communication
- Time management and problem solving
- Clerical writing and medical terminology
- Payment processing
- Data entry expertise
Certification
- CASAC-T
Accomplishments
- Dean's List
Timeline
Patient Registrar (Internal Medicine, Endocrinology, Radiation Oncology)
New York Presbyterian Hospital
07.2021 - Current
Sr. Admitting Clerk (Patient Access Temp)
Westchester Medical Trauma Center
09.2020 - 07.2021
Financial Representative (Emergency Room Registrar)
Montefiore Medical Center Moses Division
05.2018 - 07.2022
Entitlement Specialist
VIP Community Services
09.2017 - 05.2018
Account Receivable Specialist
Services for the Underserved Inc.
01.2014 - 09.2017
B.S. - Health Science
Liberty University
Associate of Applied Science - Business Management
Mildred Elley
Medical Assistant Certificate Program - Business Management
Sanford-Brown Institute
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