Nasheka Melton
Houston
Summary
Insurance professional with thorough understanding of claim assessment and resolution. Adept at managing high-stress situations and delivering consistent results. Highly reliable team collaborator who adapts seamlessly to evolving demands, leveraging strong analytical and communication skills.
Overview
26
26
years of professional experience
Work History
Substitute Teacher, K-12
Houston ISD
03.2022 - Current
- Delivered engaging instruction in diverse subjects to K-12 students, fostering a positive learning environment.
- Adapted lesson plans to meet varying student needs and learning styles, ensuring effective participation.
- Managed classroom behavior using positive reinforcement strategies, enhancing student focus and engagement.
- Collaborated with regular teachers to understand lesson objectives and student expectations for continuity.
- Maintained accurate attendance records and communicated effectively with school administration regarding classroom activities.
- Participated in professional development workshops to refine teaching techniques and stay current on educational best practices.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Insurance Adjuster
1st Source Adjuster
07.2023 - 10.2023
- Evaluated claims for accuracy and completeness to ensure compliance with industry standards.
- Conducted thorough investigations, including interviews and site visits, to determine claim validity.
- Collaborated with policyholders and service providers to facilitate timely resolution of claims.
- Documented findings and prepared detailed reports to support claim decisions and recommendations.
Restaurant Manager
Burns BBQ. Inc.
01.2000 - 01.2021
- Created sales and marketing strategies to ensure the meeting of financial goals
- Quarterly consultation with chefs to plan/adjust menu; estimate costs and profits
- Manage all catering accounts, as well as prepare/assist with delivery
- Control inventory and ordering according to time sensitive deadline
- Conduct training, orientation and scheduling of new/existing employees
- Monitor and enforce policies and procedures
Education
Master of Business Administration - Leadership Management
University of Houston-Downtown, College of Humanities and Social Science
01.2018
Bachelor of Arts - Communication Studies, Minor in Philosophy
University of Houston-Downtown, College of Humanities and Social Science
01.2013
Skills
- Student engagement
- Positive reinforcement
- Policy interpretation
- Claims investigation
- Damage assessment
- Active listening
- Team collaboration
- Claims processing
LANGUAGES
English – native language
Timeline
Insurance Adjuster
1st Source Adjuster
07.2023 - 10.2023
Substitute Teacher, K-12
Houston ISD
03.2022 - Current
Restaurant Manager
Burns BBQ. Inc.
01.2000 - 01.2021
Bachelor of Arts - Communication Studies, Minor in Philosophy
University of Houston-Downtown, College of Humanities and Social Science
Master of Business Administration - Leadership Management
University of Houston-Downtown, College of Humanities and Social Science
Awards
Phi Theta Kappa (National Honor Society) 2009, Lambda Pi Eta (National Honor Society) 2013, Certificate Of Appreciation Volunteer/Mentor (City Of Houston) 2018
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