Proven Vector Control Specialist with a track record at Manchester Health Department, adept in clerical support and training new staff. Expertise in reducing pathogen transmission and enhancing system performance through meticulous recordkeeping and audits. Excelled in customer service, ensuring seamless guest experiences and resolving issues promptly, demonstrating strong problem-solving skills.
Limit the transmission of pathogens by reducing or eliminating human contact with the vector
inspection of public and private property for infestation and advising on abatement and control procedures.
Performed regular audits of control systems infrastructure to identify potential vulnerabilities or weaknesses that could impact overall system performance.
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Maintained accounting records utilizing in-house and client systems.
Input high volume of monthly invoices with consistent accuracy.
Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.