Nashell Williams

• Delivered exceptional patient care at Hospice of the Piedmont as a Certified Nurse Aide, enhancing patient satisfaction through attentive support with personal hygiene, maintaining cleanliness and dignity, and working collaboratively with healthcare teams to execute personalized care plans.

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
• Trained new brand ambassadors, ensuring consistency and quality in brand representation.
• Increased social media engagement by creating and sharing appealing content about brand.
• Provided exceptional customer service to drive satisfaction.

Remote work from home

• Oversaw daily activities, including medication administration and personal hygiene, to uphold safety standards
• Tracked and documented client progress, providing essential updates for care adjustments
• Fostered a clean and orderly setting, contributing to client well-being and secure living conditions.

• Enhanced customer engagement and loyalty by implementing effective communication and established marketing techniques
• Provided high-quality customer service by resolving inquiries and issues promptly, both in person and over the phone
• Oversaw accurate management of financial transactions and maintained optimal cash flow across various payment points.

• Provided expert nutritional guidance to support departmental objectives and healthcare delivery enhancements
• Executed duties with a commitment to patient-centered service, ensuring optimal dietary care and satisfaction
• Proactively identified and pursued process and treatment enhancements within the nutritional service domain.