Versatile occupational health and safety director with hands-on expertise. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments.
Overview
4
4
years of professional experience
Work History
Food Safety Director
Chick-fil-A
Baytown, TX
03.2018 - Current
Used benchmarks like units built per injury and contract amounts per injury to assess program success.
Trained and certified All entry level employees in assessment procedures and safety behaviors.
Collaborated with operations management to keep equipment in good working order, replace worn items and plan updates.
Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
Helped to build culture of safety focused on reducing incidents and eliminating hazards.
Gathered information, prepared reports, and drafted correspondence related to cases.
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Molded team and embraced change to adapt within dynamic market.
Adhered to rigorous standards for customer service, merchandising and operational safety.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Reported customer feedback to management.
Recruited and hired talented individuals bringing depth and experience to organization.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Made recommendations to reduce waste, increase utilization and reduce costs via enhancements to procedures, business practices and systems.
Assisted business units with existing functioning projects by implementing set strategies to improve process productivity.