NaShernedra Menefee
Houston,TX
Summary
Results-driven Certified Medical Assistant with 24+ years of hands-on healthcare experience across clinical operations, private practice, telehealth insurance services, and inpatient mental health settings. Recognized for strong leadership, organization, and care coordination skills with a proven commitment to high-quality, patient-centered care. Highly adaptable, proactive, and skilled in both direct patient care and clinical team leadership. Currently completing a Bachelor’s Degree in Public Health to further strengthen healthcare operations and population health expertise.
Overview
25
25
years of professional experience
Work History
Certified Senior Medical Assistant/PCA, MHT PRN
HOUSTON METHODIST HOSPITAL
10.2017 - Current
- Mental Health one-to-one care with psych patients 15 minute documentation on activity
- Rooming patients, take vitals, blood pressure, weight, height, pulse, respirations and enter in medical records
- Organize daily schedules and activities, making sure patient needs are covered
- Electrocardiogram, administered immunizations, performed ear lavage, and finger sticks
- Record patient medical history, vital statistics, or test results in medical records
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean
- Explained patient education on treatment procedures, medications, diets, or physician instructions
- Assist physician in examining and treating patients, handing them instruments
- Supervising and educating new medical assistants and students for clinicals
- Served as a liaison between skilled nursing facilities, rehabilitation, hospice
Senior Clinical Admin Coord/Care Advocate Telecommute
WELLMED MEDICAL MANAGEMENT INC
07.2021 - 10.2025
- Support day to day operations with One Team Model, collaborating with medical peers about patient care
- PCP Outreach and Coordinating patient appointments when needed
- Worked with Microsoft office, excel spreadsheet for time tracking, SharePoint experience
- Lead huddle at the beginning of the day for One team model
- 20 to 25 Daily patient assessments after discharge from an inpatient stay. Weekly follow-up calls
- Perform general office duties, such as answering telephones, and transferring calls
- Document patient medical history, offering enrollment into Programs that fit patient needs
- Facilitated Social Worker and CHW referrals for patients who have needs and are unable to be contacted
- Assess patient/ family needs and develop a plan of care in concert with patient and multidisciplinary team members
- Mentored and trained new employees and students coming in for clinicals
Certified Medical Assistant
NEXT LEVEL URGENT CARE
04.2017 - 09.2017
- Take vitals, blood pressure, weight, height, pulse, respirations
- Change dressing on wounds, splinting and casting, patients with sprains or fractures
- Electrocardiogram, administered immunizations, phlebotomy and finger sticks, started IV’s
- Perform general office duties, such as answering telephones, scanning, filling out forms, billing, verifying insurance
- Educated patient on treatment procedures, medications, diets, or physician instructions
Medical Assistant/Patient Care Assistant
ST. LUKE'S WOODLANDS HOSPITAL
06.2015 - 04.2017
- Take vitals, blood pressure, weight, height, pulse, respirations
- Conducted electrocardiograms, administered immunizations, performed phlebotomy, and did finger sticks
- Mentored and trained new employees and students who came into the office
- Educated patient on treatment procedures, medications, diets, or physician instructions
- Performed Foley care, removed Foley catheters, changed patients, repositioned and assisted with patient needs
Certified Medical Assistant II
KELSEY SEYBOLD CLINIC
07.2007 - 10.2015
- Rooming patients, take vitals, blood pressure, weight, height, pulse, respirations and enter in medical records
- Coordinated patient flow, obtaining patient demographics, preparing patient for provider, helping clinical staff
- Electrocardiogram, administered immunizations, performed ear lavage, and finger sticks
- Organize daily schedules and activities, making sure patient needs are covered
- Record patient medical history, vital statistics, or test results in medical records
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean
- Assist physician in examine and treat patients, handing them instruments
- Served as a liaison between skilled nursing facilities, rehabilitation, and hospice
- Mentored with EPIC training team, teaching and troubleshooting software
- Mentored and Trained New Employees and students coming in for clinicals
Clinical Manager CMA II
HILLCROFT MEDICAL CLINIC
05.2001 - 07.2007
- Managed clinic, precepted and coached new employees, coordinated staffing
- Rooming patients, take vitals, blood pressure, weight, height, pulse, respirations and enter in medical records
- Record patient medical history, vital statistics, or test results in medical records
- Patient education on treatment procedures, medications, diets, or physician instructions
- Served as a liaison between skilled nursing facilities, rehabilitation, and hospice
- Supervised and coordinated clinical staff activities to ensure optimal patient care and efficient clinic operations.
- Developed and implemented training programs for new hires, enhancing team competency and service delivery.
- Monitored inventory and ordering of medical supplies, ensuring availability while adhering to budgetary constraints.
Education
Bachelor's Degree - Public Health
University of Texas Arlington
Arlington, TXAssociate Degree - Science
Lonestar College System
Houston, TX05.2014
Certified Medical Assistant -
Ultrasound Diagnostic School
Houston, TX05.2000
High School Diploma -
Ross Shaw Sterling High School
Houston, TX05.1998
Skills
- Clinical Operations & Care Coordination
- Team Lead & Precepting
- Electronic Medical Records (Epic)
- Case Management
- Leadership & Supervisory Skills
- Judgement & Clinical Decision Making
- Patient Flow & Workflow Optimization
- Regulatory Compliance & Documentation
- Interdepartmental Communication
- Staff Training & Development
Timeline
Senior Clinical Admin Coord/Care Advocate Telecommute
WELLMED MEDICAL MANAGEMENT INC
07.2021 - 10.2025
Certified Senior Medical Assistant/PCA, MHT PRN
HOUSTON METHODIST HOSPITAL
10.2017 - Current
Certified Medical Assistant
NEXT LEVEL URGENT CARE
04.2017 - 09.2017
Medical Assistant/Patient Care Assistant
ST. LUKE'S WOODLANDS HOSPITAL
06.2015 - 04.2017
Certified Medical Assistant II
KELSEY SEYBOLD CLINIC
07.2007 - 10.2015
Clinical Manager CMA II
HILLCROFT MEDICAL CLINIC
05.2001 - 07.2007
Bachelor's Degree - Public Health
University of Texas Arlington
Associate Degree - Science
Lonestar College System
Certified Medical Assistant -
Ultrasound Diagnostic School
High School Diploma -
Ross Shaw Sterling High School