Nashim Colson
Rosedale,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Dispatcher
Good Brothers Business
2023.11 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Generated reports to track deliveries and maintain proper records and documentation.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Retail Sales
Foot Locker
2023.07 - 2023.10
- Informed guests of appropriate products available to increase retail sales.
- Tagged and prepared new merchandise for retail sales.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Retail Associate
Marshalls
2022.10 - 2023.01
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Education
Associate of Arts - Business Marketing
Morgan State University
Baltimore, MD09.2025
High School Diploma -
New Vision Charter School
Queens, NY06.2020
Skills
- Service Coordination
- Work Order Management
- Customer Relations
- Dispatch Coordination
- Updating Logs
- Prioritizing Calls
- Customer Service
- Problem Solving
Timeline
Dispatcher
Good Brothers Business
2023.11 - Current
Retail Sales
Foot Locker
2023.07 - 2023.10
Retail Associate
Marshalls
2022.10 - 2023.01
Associate of Arts - Business Marketing
Morgan State University
High School Diploma -
New Vision Charter School
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