NaShonda Miller-White
GoPuff
Richmond,VA
11
years of professional experience
Sr. Operations Associate with experience managing 40+ tasks per day, inventory counts, and order packing in fast-paced service settings. Keeps product moving by stocking, discarding out-of-standard food, and maintaining clean work areas that support safe, timely service. Delivers strong customer service while keeping records and workstations organized.
Work History
Sr. Operations Associate
2 Years 3 Months- Maintain 5% weekly inventory accuracy through consistent counts, updates, and stock checks.
- Track 30+ daily tasks to keep shift priorities organized and work moving on schedule.
- Discard produce and food that do not meet quality standards to keep shelves compliant and fresh.
- Keep work areas clean and organized to support safe, efficient daily operations.
- Pack customer orders quickly and accurately to support timely fulfillment during busy shifts.
Online personal shopper
4 Years 4 Months- Packed 50+ online orders daily while minimizing substitutions and keeping items organized for pickup.
- Maintained a pack rate of at least 90% while fulfilling online orders and meeting daily deadlines.
- Selected accurate items by checking order details and product availability before finalizing each customer order.
- Stored refrigerated and frozen products at proper temperatures to protect food quality and safety.
- Organized packed orders for timely pickup and stayed on schedule during busy store periods.
Student extern (240 hrs.)
6 Months- Triaged patients by measuring weight, height, blood pressure, and heart rate before appointments.
- Administered shots and supported patient flow with steady, respectful customer service.
- Kept exam areas neat, clean, and sanitized after each patient, following standard procedures.
Student
2 Years 2 Months- Maintained a 3.5 GPA while balancing coursework, attendance, and class participation.
- Attended class with required materials prepared for daily instruction and discussion.
- Participated in class activities to support collaboration, engagement, and follow-through.
- Kept coursework materials organized to support timely completion of assignments and classwork.
Food Prep
11 Months- Delivered 10 customer interactions weekly by providing courteous service and helping with order needs.
- Prepared 50+ food items daily while keeping chicken, sides, and sandwiches ready for service.
- Maintained a sanitized prep area and followed daily cleaning routines to support food safety standards.
- Prepped chicken, sides, and sandwich components to keep the kitchen stocked during busy shifts.
- Supported teammates with flexible kitchen tasks and quick cleanup whenever extra help was needed.
Education
Associate of Applied Science - Allied health
College
Skills
- Task management
- Shift supervision
- Scheduling coordination
- Vendor coordination
- Stocking
- Inventory reconciliation
- Inventory count accuracy
- Stock rotation
- Product receiving
- Customer service
- Leadership
- Cash handling
- Cashiering
- Food preparation
- Food safety compliance
- Vendor management
- Shrink control
- Standard operating procedures
Timeline
Sr. Operations Associate
GoPuff
07.2024 - CurrentRead More
Online personal shopper
Walmart
02.2020 - 06.2024Read More
Student extern (240 hrs.)
Dr. Boone's Office
02.2019 - 08.2019Read More
Student
Virginia college
05.2017 - 07.2019Read More
Food Prep
Popeyes Louisiana Kitchen
05.2015 - 04.2016Read More
Virginia college
Associate of Applied Science from Allied health
Read More