Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
City MD
New York, NY
12.2021 - Current
Manage prescriptions by sending electronic requests for new medications .
Maintained confidentiality of patient data and condition to safeguard health information.
Explain upcoming treatment preparation, instructions and other facts to patients.
Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Prepare reports, correspondences and other required documentation.
Receptionist
ProHealth Urgent Care
New York, NY
09.2021 - 12.2021
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Checked-in and register visitors.
Used internal software to process appointments, check-ins and check-outs.
Register and verify patent's insurance.
Residential Aide
African American Planning Commission
New York, NY
11.2020 - 09.2021
Monitor and assist residents.
Remain alert to problems or health issues of clients
Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored central alarm systems for fire, intrusion and duress alarms.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Set up and prepared cooking supplies and workstations.
Security Supervisor
Professional Consultants
Baltimore, MD
02.2019 - 03.2020
Developed improved training methods with focus on public safety and officer awareness.
Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
Screened vendors and contractors before granting access to restricted areas within mall.
Recorded incident reports with detailed accounts of occurrences.
Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.