Na'Shya Eckeard
Vineland,NJ
Summary
Professional Clerk with demonstrated expertise in administrative support, data management, and office coordination. Strong focus on collaboration and delivering consistent results. Adaptable to changing needs and reliable in maintaining workflow efficiency. Skilled in document preparation, scheduling, and customer service, with keen eye for accuracy and organization. Consistently focused on achieving results through efficient and empathetic service.
Overview
2027
2027
years of professional experience
Work History
Restaurant Hostess
Red Lobster Restaurant
3849 S Delsea Dr, Millville, NJ 08332
12.2021 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Front Line Cook
Red Lobster Restaurant
3849 S Delsea Dr, Millville, NJ 08332
12.2021 - 07.2022
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
Retail Customer Service Associate
Kohls Department Store
2102 N 2nd Street , Millville , NJ 08332
2022 - 2022
- Kept customer spaces clean, neat and organized for maximum appeal.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
Retail Customer Service Associate
CHAMPS
3849 S Delsea Dr , Millville NJ 08332
2022 - 2022
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
Account Manager, Inside Sales
STC Direct Philly
1019 W 9th Ave Suite B, King Of Prussia, PA 19406
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
Behavioral Health Technician
CCRES
406 Boot Rd, Downingtown, PA 19335
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Game Presenter
Evolution
500 Boardwalk, Atlantic City, NJ 08401
01.2024 - 04.2025
- Maximized audience engagement through interactive elements such as quizzes, polls, or contests during live broadcasts.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
Warehouse Worker
Burberry
Burberry, 3254 N Mill Rd, Vineland, NJ 08360
09.2025 - 10.2025
- Operated warehouse equipment to efficiently handle inventory and maintain safety standards.
- Assisted in receiving, storing, and organizing merchandise for optimal accessibility.
- Conducted regular inventory counts to ensure accuracy and consistency in stock levels.
- Collaborated with team members to streamline order fulfillment processes and improve delivery times.
Clerical Assistant
Rowan University
201 Mullica Hill Rd, Glassboro, NJ 08028
01.2026 - Current
- Supported administrative tasks, including data entry and filing, maintaining organized records.
- Coordinated scheduling for meetings and events, optimizing time management for staff.
Education
No Degree - Psychology
Delaware State University
Dover, DE06-2028
Skills
- Organization skills
- Data entry
- Phone and email etiquette
- Excellent multitasking capability
- Appointment scheduling
- Friendly, positive attitude
- Telephone etiquette
- Customer satisfaction
- File management
- Active listening
- Critical thinking
- Problem resolution
Timeline
Clerical Assistant
Rowan University
01.2026 - Current
Warehouse Worker
Burberry
09.2025 - 10.2025
Game Presenter
Evolution
01.2024 - 04.2025
Restaurant Hostess
Red Lobster Restaurant
12.2021 - 07.2022
Front Line Cook
Red Lobster Restaurant
12.2021 - 07.2022
Retail Customer Service Associate
Kohls Department Store
2022 - 2022
Retail Customer Service Associate
CHAMPS
2022 - 2022
Account Manager, Inside Sales
STC Direct Philly
Behavioral Health Technician
CCRES
No Degree - Psychology
Delaware State University