Nasiba Wakmal
Chandler,AZ
Summary
High school graduate with 4 years of working experience seeking exciting opportunity in retail sales. Prefers working remotely as a customer service representative, utilizing strong communication skills and passion for customer service to deliver exceptional experiences.
Overview
2025
2025
years of professional experience
Work History
Fulfillment Associate
GYR1/AMAZON
- Read and decipher work orders
- Locate and extract merchandise from shelves and storage areas
- Confirm merchandise information matches that of the work order
- Inspect merchandise for damage, flaws, and irregularities
- Pack merchandise for delivery
- Transport packed items to the delivery trucks
- Finalize work orders and update the database
- Adhere to state health and safety practices
store sales associate
Macy's
08.2023 - Current
- Serves customers by helping them select products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers' questions
- Directs customers by escorting them to racks and counters
FC associate
DPX7/AMAZON
02.2023 - Current
- Read and decipher work orders
- Locate and extract merchandise from shelves and storage areas
- Confirm merchandise information matches that of the work order
- Inspect merchandise for damage, flaws, and irregularities
- Pack merchandise for delivery
- Transport packed items to the delivery trucks
- Finalize work orders and update the database
- Adhere to state health and safety practices
Store Clerk/Cashier
Goodwill
07.2022 - 01.2023
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
- Enters price changes by referring to price sheets and special sale bulletins
- Discounts purchases by redeeming coupons
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
Case Manager
Lutheran Social Service
03.2020 - 08.2020
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Medical assistant -
Phoenix Community college
B.A -
Jamia Millia Islamia
High School -
HAZRAT BELAL (PAK)
05.2022
Skills
- Hindi
- Urdu
- Dari
- Pashuto
- Persian
- English
- Problem Solving
- Active listening
- Adaptability
- Teamwork
- Problem Overcoming
Accomplishments
- Achieved Blue Integrated Partnerships & Workforce of 2050 3rd place, 2022, Boilermaker Big Idea Award
- Completed 6 Months Training and Working on a business Idea in a competitive environment among 50 women's across the country to open a micro business., Ideas were Voted Via NASA, Department of Homeland Security, Office of Naval Research, BIP which includes University of Puerto Rico Howard University, Purdue University and the summer institute for Sustainability
- Certificate of Award, Completed 12 Weeks Dental Assistant Program At RICE Empowerment
- Certificate of Completion, Completed Basic Sewing Curriculum of the Women's Empowerment Program of Lutheran Social Services of the Southwest
Projects
Online Business, Afghan Ethic Bazar
Personal Information
- Date of Birth: 03/08/95
- Nationality: Afghan/American
- Marital Status: Married
Timeline
store sales associate
Macy's
08.2023 - Current
FC associate
DPX7/AMAZON
02.2023 - Current
Store Clerk/Cashier
Goodwill
07.2022 - 01.2023
Case Manager
Lutheran Social Service
03.2020 - 08.2020
Medical assistant -
Phoenix Community college
B.A -
Jamia Millia Islamia
High School -
HAZRAT BELAL (PAK)
Fulfillment Associate
GYR1/AMAZON
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