Nasielys Drago
Summary
Highly motivated Clinical Psychology Master's student with experience in providing therapeutic interventions for clients. Working towards completing a practicum internship with a focus on providing culturally sensitive clinical services. Proven to be an effective communicator and collaborator, possessing strong interpersonal skills. Strong commitment to working in an ethical and culturally appropriate manner. Experienced in using telehealth platforms to provide services remotely. Seeking to join a team with an emphasis on providing therapeutic services in an ethical, culturally competent, and trauma-informed manner.
Overview
21
21
years of professional experience
Work History
At-Home Caregiver
Ambercare
04.2017 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed rapport to create safe and trusting environment for care.
- Developed individual care plans for clients based on specific needs.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Sales Manager
Central Palace Smoke Shop
06.2016 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Dental Assistant
Perfect Teeth
10.2005 - 11.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and took patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Car Rental Manager
Advantage Rent-A-Car
03.2003 - 10.2005
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
Education
Master of Science - Clinical Psychology
Capella University
Minneapolis, MN12.2024
Bachelor of Science - Clinical Psychology
University of New Mexico
Albuquerque, NM05.2020
High School Diploma -
Albuquerque High School
Albuquerque, NM05.2001
Skills
- Medication Administration
- Care Plan Assessment
- Care Plan Management
- Client Documentation
- Behavioral Management
- Interpersonal Communication
- Schedule Management
- Clinical Quality Program Standards
- First Aid and Safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
At-Home Caregiver
Ambercare
04.2017 - Current
Sales Manager
Central Palace Smoke Shop
06.2016 - Current
Dental Assistant
Perfect Teeth
10.2005 - 11.2015
Car Rental Manager
Advantage Rent-A-Car
03.2003 - 10.2005
Master of Science - Clinical Psychology
Capella University
Bachelor of Science - Clinical Psychology
University of New Mexico
High School Diploma -
Albuquerque High School
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