Nasim Ismail
Brooklyn
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Saigon Surf
Manhattan
04.2025 - 10.2025
- Assisted customers with product inquiries and provided exceptional service.
- Processed customer transactions accurately and efficiently at busy retail location.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Operated cash register and handled cash, credit, and gift card transactions.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Adhered to company policies regarding cash handling and security measures.
- Restocked merchandise on shelves to maintain inventory levels for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints promptly to enhance shopping experience.
Education
GED -
New York City College of Technology
Brooklyn, NY02-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Problem resolution
- Inventory management
- Sales processing
- Active listening
- Patience and empathy
- Complex Problem-solving
- Basic math
- Product restocking
- Credit card processing
- Training and onboarding
- Product knowledge
- Reliability and punctuality
- Regulatory compliance
- Attention to detail
Timeline
Cashier
Saigon Surf
04.2025 - 10.2025
GED -
New York City College of Technology