Nasim Karami
San Jose,CA
Summary
Talented floor manager driven to optimize procedures and maximize team performance with exceptional leadership and problem-solving abilities. Excellent communicator and strategic planner with an adaptable approach. Bringing expertise and several years of experience.
Overview
8
8
years of professional experience
Work History
Floor Manager
Ted Baker
04.2023 - Current
- Operation
- Analyzing numbers for the team.
- Provided training and guidance to new employees regarding store policies and procedures.
- Assigned tasks to team members in accordance with their skill set.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Maintained a safe, clean, and organized floor environment.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
Key Holder
Christian Louboutin
01.2021 - 03.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Increased purchase amounts by cross-selling with similar products.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Built lasting client relationships by organizing and planning sales events.
- Researched out-of-stock items to find additional inventory in other store locations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Counted and balanced registers.
Store Supervisor
CH Carolina Herrera
01.2019 - 01.2021
- Consistent top sales performer.
- Annual sales of $250k.
- Proactively leads the store to ensure the achievement of business goals in revenue, client satisfaction, and store morale.
- Oversees all day-to-day planning and coordinating of operations and events.
- Ensures consistency of operational processes within the store.
Key Holder
Ted Baker
01.2016 - 01.2019
- Exceed and maintain company KPI'S responsibilities.
- Assisted clients with product selection, purchases, and returns.
- Reflect on the value of the brand in the personal presentation by demonstrating passion.
- Ensure all store policies, procedures, and controls are followed.
- Ensured store's cleanliness and organization.
Education
Bachelor of Arts -
Azad University
TehranSkills
- Department management
- Employee Relations
- Store maintenance
- Customer Relations
- POS Systems
- Operations Management
- Sales Development
- Promotions and Events
- Customer Relationship Management
- Problem-Solving
- Active Listening
- Adaptability
- Self Motivation
Timeline
Floor Manager
Ted Baker
04.2023 - Current
Key Holder
Christian Louboutin
01.2021 - 03.2023
Store Supervisor
CH Carolina Herrera
01.2019 - 01.2021
Key Holder
Ted Baker
01.2016 - 01.2019
Bachelor of Arts -
Azad University
Similar Profiles
SHAKHRIYOR SALIMJANOVSHAKHRIYOR SALIMJANOV
Fashion Sales Advisor at Ted Baker, Dubai MallFashion Sales Advisor at Ted Baker, Dubai Mall
Indigo HikimIndigo Hikim
Floor Manager at Ted Baker LondonFloor Manager at Ted Baker London
GERDINE W. STAPPENBELTGERDINE W. STAPPENBELT
Director Buying & Merchandising (Transformation Project) at TED BAKERDirector Buying & Merchandising (Transformation Project) at TED BAKER
KATHARINE MALLONKATHARINE MALLON
Retail Sales Assistant at Ted BakerRetail Sales Assistant at Ted Baker
Brandon Zaragoza-UribeBrandon Zaragoza-Uribe
Journeyman Sheet Metal Worker at Paragon Mechanical Inc.Journeyman Sheet Metal Worker at Paragon Mechanical Inc.