Hi, I’m
NASIM RICHARDSON
Philadelphia,PA
Summary
Hardworking and coachable employee with a background in technology and experience in multiple fields. Full-service computer technician proficient in PC onboarding, maintenance, repair, and secure decommissioning services. Prioritizes protecting sensitive data integrity. Organized and dependable with a proven track record of managing multiple priorities and achieving team goals.
Professional inspector with strong expertise in quality control and regulatory compliance. Proven track record in leading inspection teams, ensuring safety and precision in every task. Skilled in problem-solving, process optimization, and maintaining high standards. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
8
years of professional experience
1
Certification
Work History
The Tustin Group
Lead Inspector
08.2024 - Current
Job overview
- Reduced inspection timeframes by effectively prioritizing tasks and utilizing efficient documentation methods.
- Effectively resolved discrepancies found during inspections by working closely with relevant departments to implement corrective measures quickly.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Wrote detailed reports of fire inspections, fire code violations observed and corrective recommendations offered.
- Arranged for replacement of defective fire fighting equipment and repair of fire alarm and sprinkler systems.
Tech Collect Pros
Computer Technician
05.2022 - Current
Job overview
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops.
- Assessed system hardware and software condition and prepared them for sale.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Imaged and prepared new computers for integration into company networks and systems.
- Trained customer employees and managers on machine use and maintenance.
- Assisted in the disposal of outdated computers and ensured the destruction of any sensitive data prior to recycling.
Geek Squad
Advanced Repair Agent/Apple Pro
08.2020 - 10.2022
Job overview
- Arranged maintenance sessions to discover and mend inefficiencies.
- Performed regular upgrades to update systems and improve operability.
- Provided customers with troubleshooting, repair and support services within Windows and MacOS environments.
- Assembled, maintained and repaired system hardware.
- Completed partial or full dismantling of devices to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Explained diagnostic findings to customers and outlined repair or service options.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
Lowe's Home Improvement
Merchandising Service Associate
06.2020 - 08.2021
Job overview
- Adhered to safety protocols and policies to reduce workplace hazards.
- Rotated merchandise and displays to feature new products and promotions.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Arranged consistent shelves, bins and racks around the store by following established planograms.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored and replenished display inventory and restructured according to available stock.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Five Guys
Food Service Manager
02.2017 - 06.2020
Job overview
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw training of more than thirty team members.
- Tracked food production levels, meal counts and supply costs.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Orchestrated positive customer experiences at all stages by overseeing every area of store operations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each shift.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 20% food waste reduction.
- Managed employees throughout preparation and service of hundreds of mealsper day.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Education
New Foundations Charter High SchoolPhiladelphia, PA
High School Diploma
Skills
- Sales
- Cash Handling
- Product Knowledge
- Visual Displays
- Training Programs
- Quality Management
- Equipment Cleaning
- Stock Management Proficiency
- Mastery of Customer Service
- Staff Leadership
- Hiring standards
- Cost controls
- Cleanliness
- Recruitment
- Relationship development
- Problem resolution
- Communications
- MS Office
- Staff Management
- Sanitizing understanding
- Printers and Peripherals
- Software Installation
- Fire Safety
Accomplishments
- Currently completing course for Google Data Analyst Certification
Certification
- Five Guys Manager Training - 2018
- ServSafe Certified, Five Guys - 2018
Skills
- Valid Driver's License
- Issue Resolution
- Computer Hardware Knowledge
- IT Security Management
- Microsoft Office
- Hardware Replacement
- Troubleshooting and Diagnostics
- Attention to Detail
- System Testing
- Laptop Servicing
- Installation and Repair
Timeline
Lead Inspector
The Tustin Group
08.2024 - Current
Computer Technician
Tech Collect Pros
05.2022 - Current
Advanced Repair Agent/Apple Pro
Geek Squad
08.2020 - 10.2022
Merchandising Service Associate
Lowe's Home Improvement
06.2020 - 08.2021
Food Service Manager
Five Guys
02.2017 - 06.2020
New Foundations Charter High School
High School Diploma
Similar Profiles
Tim DetweilerTim Detweiler
HVAC Service Manger , General Manager at The Tustin GroupHVAC Service Manger , General Manager at The Tustin Group
Dennis A MundyDennis A Mundy
HVAC Service Manager at The Tustin GroupHVAC Service Manager at The Tustin Group
Sadie DannSadie Dann
Service Manager at The Tustin GroupService Manager at The Tustin Group
Aminata KamaraAminata Kamara
Direct Support Professional at Divine Support ServicesDirect Support Professional at Divine Support Services
Colin PhillipsColin Phillips
Associate Clinical Representative at Procept BioroboticsAssociate Clinical Representative at Procept Biorobotics