Fill out paperwork, organize and document actions accurately
Perform organoleptic testing, in already blend material bulk density on blends
Sample, test, and review in-proccess
Perform daily GMP walk through, report any non-compliances to appropriate parties
(collect and fill out a weekly report)
Coordinate blend testing samples
Monitor and audit QC Blending Technicians responsibilities
Perform daily scale verification as needed
Environmental Monitoring Program
Ensure and determine that in-process and finished batch conforms to specifications
Perform retention sampling and proper documentation, retrieve samples
Perform ATP, Protein and Allergen swabbing as needed
Submit samples to appropriate lab for testing
Systematically release blends that have met specifications
Assist QSRs with request for retesting samples, customer samples and requests for testing off the blend with deviation as needed
Organization of SKUs
Investigation when our blends don't meet our standards
Working with my Supervisor to find solutions.
Inventory Control/Lead
Genysis Brand Solutions
07.2017 - 07.2018
Started working as Inventory Control ordering, receiving and verify all types of products for my organization
I got up to the inventory control lead position, I started to be responsible for ensuring that inventory records are accurate at all times, which my team and I do through daily counts of all products
Keep in touch with my team to ensure that we are reaching daily goals
Prepare weekly meetings to check our numbers with the team
Doing multiple projects through out the day
Communicate with various departments, to provide, receive information, resolve questions and issues.
QC Technician
Genysis Brand Solutions
07.2018 - 07.2019
Perform visual inspections of raw material
Review batch records
Fill out paperwork, organize and document actions accurately
Perform organoleptic testing, in already blend material bulk density on blends
Sample, test, and review in-proccess
Perform daily GMP walk through, report any non-compliances to appropriate parties
(collect and fill out a weekly report)
Coordinate blend testing samples
Monitor and audit QC Blending Technicians responsibilities
Perform daily scale verification as needed
Environmental Monitoring Program
Ensure and determine that in-process and finished batch conforms to specifications
Perform retention sampling and proper documentation, retrieve samples
Perform ATP, Protein and Allergen swabbing as needed
Submit samples to appropriate lab for testing
Systematically release blends that have met specifications
Assist QSRs with request for retesting samples, customer samples and requests for testing off the blend with deviation as needed
Organization of SKUs
Investigation when our blends don't meet our standards
Working with my Supervisor to find solutions.
Cashier
Cafe Rio Mexican Grill
03.2017 - 06.2017
Quickly cashing out the customers to reach our daily goal, customer satisfaction and relationship
At the end of the day as a daily goal reached
Answering telephone calls regarding menu questions and business information.
Cashier
Sonic Drive-In
06.2016 - 02.2017
Greeting all guests in a polite and friendly manner with a smile
Delivering the food within 45 second as expected
Ensuring that all restaurant menu items meet operational standards.
Customer Service
Select Portfolio Servicing
07.2021 - 01.2022
Answered customers' questions and providing exceptional customer service.
Demonstrated excellent customer service skills to increase customer satisfaction.
Remained updated with latest information related to mortgage products and services being offered.
Assisted with loss mitigation, workout, retention, short sales and deed in lieu processes.
Provided reinstatement and payoff quotes to clients.
Explained legal aspects of loan to borrower, as well as payment terms and clauses.
Reached out to borrowers to discuss current status and loan workout options.
EHT Loss Mitigation Representative
Select Portfolio Servicing
01.2022 - Current
Remained updated with latest information related to mortgage products and services being offered.
Explained legal aspects of loan to borrower, as well as payment terms and clauses.
Education
Diploma - undefined
Horizonte High School
Salt Lake City, UT
Skills
Active listener
Adaptability
Analytical
Attention to detail
Complex Problem Solving
Detail oriented with great communication and computer skills
Documentation and records
Fast learner
Forklift driver
Knowledge of m3 and JDE
Leadership
Punctual
Proficient with Word, Excel, Pdf and PowerPoint
Quality Control procedures
Teamwork
Time management
Accomplishments
Started working as Inventory Control ordering, receiving and verify all types of products for my organization. I got up to the inventory control lead position, I started to be responsible for ensuring that inventory records are accurate at all times, which my team and I do through daily counts of all products. Keep in touch with my team to ensure that we are reaching daily goals. Prepare weekly meetings to check our numbers with the team. Doing multiple projects through out the day. Communicate with various departments, to provide, receive information, resolve questions and issues. I moved into a quality control position shortly after and worked my way into a quality control leader position, my current job consists of scale calibration, Perform visual inspections of raw materia, gmp audits, paper work verification, organoleptic tests and release. Perform ATP, Protein and Allergen swabbing as needed, aasist in Environmental Monitoring Program.