Dynamic Real Estate Entrepreneur with a proven track record in property management and tenant relations, honed at Self Employed. Skilled in marketing and exceptional communication, adept at enhancing customer satisfaction and managing complex projects. Demonstrates leadership in mentoring teams and excelling in high-pressure environments. Expert in contract management and customer service, ensuring operational excellence and business growth.
Overview
8
8
years of professional experience
Work History
Project Manager
Self Employed
TRACY, CA
10.2022 - Current
Overseeing projects as an owner-builder by hiring contractors and building garage conversions and ADUs on home property.
Oversee day-to-day project operations and ensure all scope requirements are met.
Develop cost-effective project plans and ensure timely completion.
Lead and manage subcontractors, vendors, and on-site personnel.
Identify and mitigate project risks.
Maintain strong relationships with clients, inspectors, architects, and engineers.
Ensure compliance with safety regulations and building codes.
Oversee financial aspects, including budget management and forecasting.
- Review construction plans, and resolve potential coordination issues.
Property Manager Entrepreneur
Self employed
Tracy, CA
10.2022 - Current
Prepared and submitted monthly tenant visit logs.
Met with prospective tenants to show property and assess applications or sign leases.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Solicited and analyzed bids for repairs, renovation, and general maintenance.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
Monitored the progress of each project with contractors to ensure the timely delivery of deliverables in accordance with established quality standards.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Airbnb superhost for vacation properties.
Allied Universal
Apple Lobby Ambassador Specialist
Cupertino, CA
01.2018 - Current
Hour workweek as a full time Lobby Ambassador by providing world class customer service for the client, visitors and contractors
Physically assisting clients with handicap accessibility issues throughout their visit and actively looking for ways to help
Respond to all assignments requested by the apple client, on duty supervisor or watch commander
Maintain the cleanliness and appearance of professionalism at all times
Communicate information and ideas so others will understand while being sensitive to others needs and feelings
Responsible for access control with all employees, contractors and visitors on company property to have proper company issued identification to prevent any tailgating to keep the workplace safe
Responsibilities include crowd control and assisting law enforcement, fire department, EMS or any other government officials during an emergency situation
3-piece wheelchair assembly and disassembly experienced.
Part Time Care Giver
IHSS Public Authority
San Joaquin , CA
07.2017 - Current
For clients with disability issues and/or mental health issues
Provide transportation, medication and other assistance needed
Provide physical assistance to those with accessibility issues
Paramedical services as ordered by a physician
Personal care services, such as dressing, bathing, and feeding
Household chores, such as cooking, cleaning, and laundry
Provide a range of services for clients, such as bathing them, preparing meals, light housework, shopping for groceries, helping them go to the bathroom or even providing companionship and conversation.
Skills
Video Editing Final Cut Pro
Photo Editing Light Room
Adobe Photoshop 2024
Risk Management and Decision Making
Legal and Regulatory Knowledge
Technology and Digital Literacy
Problem-Solving & Innovation
Emotional Intelligence
Project Management
Marketing and advertising
Business administration
Property management
Exceptional oral and written communication skills
Customer service oriented
Multi-family property management
Affiliations
Drone Pilot
Conferences & Seminars
Podcasts
Video Editing
Blogging
Travel & Cultural Experience
Additional Information
Avid traveler and photographer; visited over 29 countries and documented through a travel blog.
Proficient in Adobe Photoshop, Final Cut Pro, and Lightroom.