Nasir Miles
Summary
Motivated Health Services Administration student at Bowie State University with a 3.9 GPA. Proven ability in customer service, team collaboration, and operational efficiency, demonstrated through diverse work experiences. I am skilled in Microsoft Office, Google Suite, and social media management. Committed to contributing to organizational success through efficient service and leadership.
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Cane's
07.2024 - Current
- Delivered excellent customer service, resulting in a 90% customer satisfaction rate
- Accurately fulfilled 95% of orders with minimal errors
- Managed inventory, contributing to a 15% reduction in stock discrepancies
- Maintained cleanliness and hygiene, ensuring a 100% pass rate on health inspections
Server
Argyle Country Club
02.2023 - 08.2023
- Consistently anticipated guest needs, receiving positive feedback from over 85% of event attendees
- Assisted in the setup and breakdown of banquet areas, reducing setup time by 20%
- Maintained a high level of cleanliness and sanitary practices, achieving a 100% compliance rate
Education
Health Services Administration
Bowie State University
Bowie, MD05.2027
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Google Suite (Docs, Sheets, Slides)
- Internet and Social Media Proficiency
Volunteer Experience
Word of Prayer Cultural Center, Volunteer, 2023-03, 2023-05, Welcomed and assisted 100+ attendees at services and events., Helped with administrative tasks, reducing response time to emails and calls by 25%., Contributed to event planning and execution, increasing event attendance by 30%., Participated in community outreach programs, positively impacting local engagement.
References
Fenise, Dunson, Assistant College Success Director, fdunson@collegetracksusa.org, (240) 233-6186, 8737 Colesville Rd, Suite 1010, Silver Spring, MD, 20910
RELATED COURSEWORK
U.S. Health System, Healthcare Management, Health Policy, Healthcare Law, Ethics in Healthcare
Timeline
Crew Member
Raising Cane's
07.2024 - Current
Server
Argyle Country Club
02.2023 - 08.2023
Health Services Administration
Bowie State University
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