Nasir Naimee

• Aligned departmental goals with organizational vision to enhance productivity.
• Drove long-term growth by establishing comprehensive operational strategies.
• Cultivated high-performing teams by implementing mentoring programs.
• Analyzed financial reports to guide strategic investments.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• Established standard operating procedures that enhanced employee performance.
• Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Increased employee retention rate by creating professional development programs.
• Analyzed and reported on key performance metrics to senior management.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Increased profit by streamlining operations.
• Assisted in recruiting, hiring and training of team members.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced operational risks while organizing data to forecast performance trends.

• Leading daily activities to ensure the achievement of labor targets,manpower allocation and space utilization.
• Compliance with all company required policies, procedures and processes including
  but not limited to required training
• Planned, scheduled and assigned 200 driver routes and workloads.
• Developed and implemented initial and refresher safety training programs for department employees with focus on OSHA requirements.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Organized records of vehicles, schedules and completed orders.
• Coordinated dispatching of over 200 drivers to accomplish daily delivery requirements.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
• Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
• Created and enforced detailed organization processes to increase quality and service standards.
• Responsible for Transportation routing, coordinating flight delivery assignments, and ensuring Kitchen departure times are being met.
• In partnership with the Transportation Management and General Manager, prepares and plans against monthly projections.
• Effectively interfaces and coordinates between customers and employees
• Ensures that all Corporate, customer, Federal, State and local policies and procedures are followed
• Responsible for fleet maintenance and ensures compliance to all company, DOT, or associated regulations
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
  o Monitors daily manpower planning and schedules employees.
• Responsible for employee retention and reducing employee turnover.
• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
• Reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority.
• Manages to a customer-specific set of KPI's – reports on this performance to the commercial team, agrees performance targets to these KPI's (e.g., complaints, audit results) with Commercial VP and GM.

• Worked closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.

• Ensures supply chain/purchasing has current up to date data and support purchasing requirements.

• Ensures that all processes and procedures are completed according to customer specifications, quality standards are met, and additional revenue opportunities documented on invoice.

• Communicated the customer goals and represents the customer interests to the local GGI team.

• Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.

• Reported to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.

• Provided coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).

Communicates daily to the GG operations team of any spec changes, performance issues, inspections, etc. from previous day. Drives root cause analysis.

• Weekly recaps of delays vs. targets, FAC's, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)

• Ensured that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.

• Weekly inventory status checks. SR

• Provided regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.

• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Interacted with customers and clients to identify business needs and requirements.
• Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
• Addressed and resolved technical, financial and operational concerns by working with team members and directors.
• Resolved problems and provided solutions to customers by communicating requirements to subordinates.
• Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Strategically balanced technology and business needs of organization.

• Identified plans and resources required to meet project goals and objectives.
• Managed projects from procurement to commission.
• Developed and initiated projects, managed costs, and monitored performance.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Oversaw high profile projects for by planning, designing, and scheduling phases.
• Identified, reviewed and applied policies and procedures.
• Headed project teams specializing in design and launch activities.
• Maintained open communication by presenting regular updates on project status to customers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Built successful project plans covering objectives, resources and staffing to meet schedules.