Nasir Ridgeway-Perry
Philadelphia
Summary
Dynamic professional with a proven track record at Amazon, excelling in customer service and problem-solving. Demonstrated expertise in complaint resolution and attention to detail, enhancing team performance. Adept at task prioritization and maintaining a flexible schedule, contributing to a 20% increase in productivity. Skilled in computer operations and safety protocols.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Team Member
Tropical Smoothie
10.2024 - 05.2025
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
GDI Services
02.2023 - 06.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
Fulfillment Associate
Amazon
02.2021 - 04.2022
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
Abraham Lincoln High School
Philadelphia, PASkills
- Cleaning
- Complaint resolution
- Social media expertise
- Heavy lifting
- Attention to detail
- Flexible schedule
- Computer skills
- Positive attitude
- Customer service
- Task prioritization
- Product knowledge
- Problem-solving
- Safety
Languages
English
Native or Bilingual
Timeline
Team Member
Tropical Smoothie
10.2024 - 05.2025
Team Member
GDI Services
02.2023 - 06.2024
Fulfillment Associate
Amazon
02.2021 - 04.2022
Abraham Lincoln High School
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