Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nasir Shamsid-deen

Richmond,VA

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

6
6
years of professional experience

Work History

Assistant Manager/Delivery Driver

AutoZone
Richmond , Virginia
02.2024 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Analyzed business performance data and forecasted business results for upper management.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Sales

Top Tier
Richmond , Virginia
06.2022 - Current
  • Worked closely with sales team members to create effective sales collateral.
  • Designing training programs for sales staff on product knowledge and sales techniques.
  • Used diverse sales techniques and persuasive approach to maximize sales success.
  • Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
  • Developed and implemented sales strategies to increase hospital product sales.
  • Prepared weekly sales reports summarizing sales activity for management review.
  • Created sales reports to analyze trends and maximize sales opportunities.
  • Developed and implemented comprehensive sales strategies to increase new car sales.
  • Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
  • Administered monthly sales reports, monitoring sales growth and assessments.
  • Led team of sales directors in managing territory sales operations.
  • Liaised with finance and sales management teams to develop sales incentive programs and compensation planning to increase sales productivity.
  • Analyzed sales trends to maximize sales potential.
  • Determined sales training needs by observing sales transactions, reviewing sales reports and receiving input from sales managers.
  • Developed and implemented sales strategies to maximize ticket sales.
  • Provided training for sales team members on product knowledge and sales techniques.
  • Implemented retail sales strategies to increase revenue from product sales.

Cook

McDonald's
Richmond , Virginia
06.2024 - 09.2024
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Organized storage areas for efficient usage of space.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Received and stored food and supplies.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Supervised and trained kitchen staff on proper preparation techniques.

Mechanic

Henry V’s
Richmond , Va
12.2022 - 06.2024
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Reviewed work orders and discussed with supervisors.
  • Consulted with customers regarding service options available based upon their needs.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Repaired, replaced and adjusted brakes.
  • Connected electrical wiring to control panels and electric motors.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Estimated costs of vehicle repair.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.

Warehouse Leadman

Auto Parts International
Richmond , Virginia
12.2022 - 01.2024
  • Ran the warehouse, took care of all shipments, took care of all deliveries and made sure the warehouse was being ran at a high standard.
  • Organized and maintained records of all goods received and dispatched from the warehouse.
  • Used computer and company software to enter shipment and inventory records.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Scanned products to provide accurate tracking within warehouse management system.

Cash Washer

Carpool
Richmond , VA
01.2022 - 10.2022
  • Sprayed, cooked, and staked products.
  • Recorded and tracked loads of laundry processed each day.
  • Performed routine maintenance and minor repairs on washing machines and dryers.
  • Selected correct holding racks, clipped products and soaked racks in series of baths.
  • Coordinated with other departments when additional assistance was required for complex technical issues.
  • Selected appropriate washing cycles and chemicals for different types of fabrics.
  • Collaborated with the housekeeping or maintenance team to address any cleanliness issues.
  • Monitored washing process to ensure proper cleaning and treatment of items.
  • Loaded machines with objects and unloaded after cleaning, placing on conveyors or racks.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Richmond , Virginia
01.2021 - 11.2021
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

Panda Express
Richmond , Virginia
01.2019 - 05.2020
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

Wendys Fast Food
Richmond , Virginia
01.2019 - 12.2019
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.

Education

Associate of Science - Automotive Engineering

Virginia University of Lynchburg
Lynchburg, VA
05-2023

Some College (No Degree) - Mechanical Engineering

Kentucky State University
Lexington, KY

Skills

  • Sales monitoring
  • Recruiting and interviewing
  • Budget assistance
  • Decision-making
  • Time management
  • Conflict resolution
  • Reporting and documenting
  • Resource allocation
  • Business development
  • Employee performance evaluations
  • Team collaboration
  • Meeting facilitation
  • Corporate social responsibility
  • Staff management
  • Product and service sales
  • Vendor relationship management
  • Staff development
  • Contract management
  • Financial reporting
  • Team leadership
  • Customer relations
  • Retail operations
  • Sales strategies
  • Performance reviewing
  • Adaptability and flexibility
  • Marketing tactics
  • Customer service and satisfaction
  • Team motivation
  • Goal setting

Timeline

Cook

McDonald's
06.2024 - 09.2024

Assistant Manager/Delivery Driver

AutoZone
02.2024 - Current

Mechanic

Henry V’s
12.2022 - 06.2024

Warehouse Leadman

Auto Parts International
12.2022 - 01.2024

Sales

Top Tier
06.2022 - Current

Cash Washer

Carpool
01.2022 - 10.2022

Cashier

Bojangles' Famous Chicken 'n Biscuits
01.2021 - 11.2021

Cashier

Panda Express
01.2019 - 05.2020

Cashier

Wendys Fast Food
01.2019 - 12.2019

Associate of Science - Automotive Engineering

Virginia University of Lynchburg

Some College (No Degree) - Mechanical Engineering

Kentucky State University

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Nasir Shamsid-deen