Shondera Baker
Philadelphia,PA
Summary
Driven professional with a track record of enhancing patient well-being and independence at All American Home Health Care. Excelled in patient care and housekeeping, demonstrating exceptional organizational skills and commitment to patient dignity. Proven ability in building strong customer relationships and achieving sales targets at Value Kia, leveraging expertise in care plan management and customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
All American Home Health Care
Philadelphia, PA
09.2019 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Sales Manager
Value Kia
Philadelphia, PA
09.2014 - Current
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Environmental Services Housekeeper
Hahnemann University Hospital
Philadelphia, PA
02.2017 - 06.2019
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Documented and reported necessary facility and building repairs observed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Education
Business Technology
Job Corps
06.2007
High School Diploma - Science
Penn Foster High School
Scranton, PA05.2007
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Vital signs monitoring
- Housekeeping
- Care Plan Management
- Medical Charting
- Medical terminology and equipment
- Activities of Daily Living (ADLs)
- HIPAA Compliance
- Data Entry
Certification
- Business Technology
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Home Care Aide Certification (HCA-C) - Pennsylvania Department of human Services
Timeline
Home Health Aide
All American Home Health Care
09.2019 - Current
Environmental Services Housekeeper
Hahnemann University Hospital
02.2017 - 06.2019
Sales Manager
Value Kia
09.2014 - Current
Business Technology
Job Corps
High School Diploma - Science
Penn Foster High School