Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
9
9
years of professional experience
Work History
PROJECT MANAGER - College of Computing and Software Engineering
Kennesaw State UNiversity
Marietta, GA
01.2023 - Current
Develops, plans, and coordinates the implementation and execution of programs, technical projects, events and other initiatives designed to achieve the overall mission, goals, and objectives of the assigned program(s) and/or department(s).
Conduct regular status meetings with internal teams and external partners to track progress against established milestones.
Build and establish strong partnerships with teams, vendors and contractors.
Identify risks associated with each project and developed strategies for mitigating those risks.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Participate in cross-functional teams responsible for developing innovative solutions for complex problems.
Coordinate resources across multiple departments and teams as needed for successful completion of projects.
ACADEMIC ADVISOR- College of Computing and Software Engineering
Kennesaw State UNiversity
Marietta, GA
01.2017 - 01.2021
Maintained direct contact with over 600+ students including individuals and small groups to continuously develop action plans for academic success
Developed activities and workshops for targeted population
Directed and participated in recruitment and enrollment activities.
Collaborated with Degree Auditors to make sure that students’ progress is up to date
Collaborated with Career Services to help students with job placement and resume building
Participated and supported all key departments including tracking statistics, proper file documentation, departmental meetings, strategic planning, and program assessment.
Evaluated data gathering techniques to ensure legitimacy.
Led as the primary EAB Specialist for the advising team, delivering tailored training sessions on new CRM updates and providing responsive technical support.
ENROLLMENT COUNSELOR COMMUNICATIONS CENTER
Kennesaw State UNiversity
Kennesaw, GA
01.2015 - 01.2017
Performed daily research by utilizing databases such as Banner, Nolij, Owl Express, CRM Oracle, and KSU's website to resolve tickets
Escalated calls to tier two department based on complexity
Handled routine calls and email inquiries from prospective and current students for the Division of Enrollment services
Attended ongoing training sessions to remain up to date with policies and procedures
Maintained confidentiality of students records in compliance with the Family Education/Rights and Privacy Act (FERPA).
Education
Master of Science in Information Technology -
Kennesaw State University
01.2019
Bachelor of Science in Human Services -
Kennesaw State University
01.2014
Skills
Web Development- Competent user in HTML, CSS, SQL, JavaScript
Proficient in Microsoft Windows, Microsoft Office, Microsoft Outlook, Adobe Products
Experience with ticketing and tracking systems
Critical thinker
Customer service
Self-motivation
Multitasking
Communication
Detailed oriented
Project Management
Contract Management
Data Analysis
Project Tracking
Relevant Experience
Kennesaw State University, Marietta, GA, PROJECT MANAGER - College of Computing and Software Engineering, Develops, plans, and coordinates the implementation and execution of programs, technical projects, events and other initiatives designed to achieve the overall mission, goals, and objectives of the assigned program(s) and/or department(s) Oversees and administers all facets and activities related to day-to-day operations of the assigned program(s) and/or departments. Collaborates with internal and external clients on all matters relating to projects and/or department activities. Prepares and delivers presentations and collateral for program and/or department and events. Coordinates and administers the collection, compilation, and analysis of program activity data, prepares comprehensive program reports and evaluation summaries. Monitor ongoing projects and ensure all team members are on track, maintaining a smooth workflow., 2023
Kennesaw State University, Marietta, GA, ACADEMIC ADVISOR- College of Computing and Software Engineering, Maintained direct contact with over 600+ students including individuals and small groups to continuously develop action plans for academic success. Developed activities and workshops for targeted population. Collaborated with Degree Auditors to make sure that students’ progress is up to date. Collaborated with Career Services to help students with job placement and resume building. Participated and supported all key departments including tracking statistics, proper file documentation, departmental meetings, strategic planning, and program assessment., 2017, 2021
Kennesaw State University, Kennesaw, GA, ENROLLMENT COUNSELOR COMMUNICATIONS CENTER, Performed daily research by utilizing databases such as Banner, Nolij, Owl Express, CRM Oracle, and KSU's website to resolve tickets. Escalated calls to tier two department based on complexity. Handled routine calls and email inquiries from prospective and current students for the Division of Enrollment services. Attended ongoing training sessions to remain up to date with policies and procedures. Maintained confidentiality of students records in compliance with the Family Education/Rights and Privacy Act (FERPA)., 2015, 2017
Timeline
PROJECT MANAGER - College of Computing and Software Engineering
Kennesaw State UNiversity
01.2023 - Current
ACADEMIC ADVISOR- College of Computing and Software Engineering