Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nasjah Lee

Ohio

Summary

Dynamic Shift Leader with a proven track record at Houston Hot Chicken, excelling in team leadership and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and communication. Committed to maintaining a safe work environment while training staff to uphold operational excellence and foster a positive workplace culture.


Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Leader

Houston Hot Chicken
01.2025 - 06.2025
  • Assisted team in executing daily operational tasks, ensuring smooth workflow and efficient service delivery.
  • Learned safety protocols and procedures to maintain a secure work environment for all staff members.
  • Supported management in maintaining inventory levels, conducting regular stock checks, and reporting discrepancies.
  • Communicated effectively with team members to coordinate schedules and optimize shift coverage.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.

Shift Leader

Chic-Fil-A
11.2024 - 04.2025
  • Contributed to training new staff on company policies and operational standards for consistent performance.
  • Engaged with customers to address inquiries, providing excellent service and enhancing overall experience.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

High School Diploma -

Maumee Highschool
Maumee, OH

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Strong verbal and written communication
  • Sales expertise
  • Reliable

Certification

First AID & CPR

Timeline

Shift Leader

Houston Hot Chicken
01.2025 - 06.2025

Shift Leader

Chic-Fil-A
11.2024 - 04.2025

High School Diploma -

Maumee Highschool

Similar Profiles

CREATE PROFILE