Nasra Ahmed
Shakopee,MN
Summary
Hands-on residential care professional with experience supporting safety, crisis intervention, and personalized care plans. Daily work includes de-escalation, resident routine support, medication documentation, and accurate shift notes. Strong collaboration with interdisciplinary teams helps improve care consistency, resident engagement, and overall quality of support.
Overview
7
7
years of professional experience
Work History
Residental Counselor
Jobs House of Prosperity
Shakopee, Minnesota
11.2024 - Current
- Facilitated resolution of conflicts among residents during crisis situations, promoting a safer living environment.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Supported daily living routines for residents in residential care settings.
- Monitored resident safety and house compliance at Jobs House of Prosperity.
- Documented resident behavior incidents and shift notes, ensuring accurate records for effective care management.
- Collaborated with counselors, case managers, and support staff to develop and implement personalized care plans.
Direct Support Professional
Beacon Specialized Living
05.2023 - 07.2024
- Support Daily Living Activities: Assist clients with personal care tasks, including grooming, bathing, dressing, and meal preparation to enhance their daily living skills.
- Medication Management: Administer medications as prescribed and maintain accurate documentation of medication schedules and client responses.
- Develop and Implement Care Plans: Collaborate with clients, families, and professionals to create and follow personalized support plans that align with clients’ goals.
- Encourage Social Engagement: Facilitate participation in community activities and social events to promote social skills and community integration.
- Monitor and Document Progress: Keep accurate records of clients’ progress, behavior, health changes, and medication administration, reporting significant developments to appropriate staff.
- Provide Emotional Support: Establish trusting relationships with clients, offering encouragement and companionship to foster emotional well-being.
- Crisis Management: Employ de-escalation techniques and conflict resolution skills to manage challenging behaviors effectively and safely.
- Assessed clients' needs on an ongoing basis and adjusted support plans.
Disability Support Intern
Community Connections
06.2021 - 03.2023
- Patient Care: Extensive knowledge of home care practices and strategies for supporting individuals with disabilities.
- Communication: Strong interpersonal skills, with the ability to communicate effectively with clients, families, and healthcare professionals.
- Assessment & Planning: Proficient in assessing individual needs and developing personalized care plans.
- Advocacy: Committed to advocating for the rights and needs of individuals with disabilities.
- Crisis Management: Ability to remain calm and effective in high-pressure situations.
- Team Collaboration: Experience working within multidisciplinary teams to provide comprehensive care.
Guest Advocate
Target
04.2019 - 07.2020
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
Education
Bachelor of Science - Statistics
St Cloud University
St Cloud, MN06-2027
Skills
- Crisis intervention
- Care coordination
- Patient management
- Positive reinforcement
- Personal hygiene assistance
- Activity planning
- Transportation assistance
- Meal preparation
- Nutrition monitoring
Accomplishments
Graduated with Honors: Achieved Cum Laude in Bachelor of Science in Statistics from the University of St. Cloud, demonstrating a commitment to academic excellence.
Hobbies
Volunteering: Engaging with local charities or organizations that support individuals with disabilities or the elderly.
Yoga or Meditation: Practicing mindfulness techniques that can help in managing stress and promoting well-being.
Fitness or Hiking: Engaging in physical activities that promote health and can be shared with clients as a way to encourage an active lifestyle.
Languages
- Somali
- English
Timeline
Residental Counselor
Jobs House of Prosperity
11.2024 - Current
Direct Support Professional
Beacon Specialized Living
05.2023 - 07.2024
Disability Support Intern
Community Connections
06.2021 - 03.2023
Guest Advocate
Target
04.2019 - 07.2020
Bachelor of Science - Statistics
St Cloud University