Prepared examination rooms by ensuring they were clean and stocked with necessary supplies.
-Accurately measured and recorded vital signs, including blood pressure, temperature, pulse rate, and respiratory rate.
Managed patient medical records by documenting information accurately in electronic health record (EHR) systems.
Scheduled patient appointments while coordinating with other departments as needed.
Supported front desk operations by greeting patients, checking them in and out, and efficiently managing phone calls.
Assisted in training new medical assistants on office protocols and clinical procedures.
Helped with administrative tasks such as filing documents and processing paperwork.
Demonstrated proficiency in using electronic health record systems for accurate documentation and retrieval of patient information.
Pharmacy, Pharmacy Technician
Rite Aid
07.2022 - 08.2023
As a pharmacy technician, I have important tasks to help the pharmacy run smoothly and safely. I fill and count prescriptions accurately, following the guidelines from licensed pharmacists. I also enter patient information and prescription details into our system to keep records up to date. I help give medications to patients and provide clear instructions. I answer any questions they might have about their prescriptions to ensure they understand and follow them correctly. My role supports the pharmacy team and improves the patient experience.
Team Member
Tim Hortons
09.2020 - 10.2021
Assisted customers with orders, handled cash transactions efficiently, and maintained cleanliness and sanitation standards in the store.
Education
Associate of Applied Science - Medical Assisting
Bryant And Stratton College
Buffalo, NY
04.2023
High School Diploma - undefined
The International Preparatory School
Buffalo, NY
06.2020
Skills
Customer Service
Pharmacy Technician Experience
Clear Communication
Interpretation
Cleaning and Sanitizing
Patient Profile Setup
Time Management English: Swahili: Native/ Bilingual Professional
Ordering and Stocking Medications
HIPAA Compliance
Data Entry
Problem-Solving Skills
Recordkeeping and Documentation
Insurance Billing
Certification
American Association of Medical Assistants -Certified Medical Assistant