Nasra Suleiban

Over 2 years of Experience working in different fields such as Research, Consultancy, Administration, Building and managing customer relationships.

Experienced in handling customer grievances and building strong relationships between the customers and the firm. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Responsible for producing reports for senior management.
• Manages external and internal requirements of the firm.
• Advise on appropriate purchase options with the senior management.
• Working within a team and on customer sites as required.
• Developing and maintaining the structures necessary for customer satisfaction.
• Interpreting and communicating technical data to non-technical colleagues and clients.
• Building strong relationships between the customers and the firm.
• Creating visual identity and brand positioning, promotion, and marketing
• Developed creative and advertising content including catalogs, menus, business cards, and flyers.
• Conceptualized company designs for customers including logo design, videos, and websites.

• Excellent communicator
• Decision making
• Prioritization and problem-solving
• Communication and writing skills.
• Database management
• Critical and analytical skills organization
• Customer service/relationship management
• Teamwork in visual study and storytelling
• Participated in youth consultant research on health issues such as HIV/AIDS and other STLs.

• Team Leader Registration, Parliament, and Presidential Election Poles for National Electoral Commission.
• Coordinated a Data Entry Supervisor Teamwork for CSI University Research Department.