Summary
Overview
Work History
Education
Skills
Timeline
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Nasreen Gonzalez

Nasreen Gonzalez

Chesapeake,VA

Summary

Managing sensitive information and excelling in customer relations, my tenure at NTG Communications honed my verbal communication and data entry skills. Demonstrated ability to maintain confidentiality and enhance client satisfaction, showcasing a blend of organizational prowess and interpersonal finesse.

Overview

3
3
years of professional experience

Work History

Secretary

NTG Communications
07.2021 - Current
  • Applied critical
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

GED - High School

Penn Foster Career School
Scranton, PA

Skills

  • Customer service
  • Verbal and written communication
  • Organization
  • Keyboarding skills
  • Phone reception
  • Fast learner
  • Appointment Scheduling
  • Customer and client relations
  • Social media updating

Timeline

Secretary

NTG Communications
07.2021 - Current

GED - High School

Penn Foster Career School

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Nasreen Gonzalez