Nasrin Shultana
Jamaica,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Teacher Assistant
Kindergarten School
- Company Overview: Dhaka Bangladesh
- Supported classroom teacher in implementing daily lesson plans and activities, ensuring age-appropriate engagement.
- Assisted in maintaining a safe and organized classroom environment, proactively addressing potential safety hazards.
- Collaborated with parents to communicate student progress and address any concerns, fostering positive parent-teacher relationships.
- Implemented small group activities to support individual student needs and learning styles.
- Dhaka Bangladesh
Personal Assistant
Public Partnerships LLC
03.2025 - Current
- Acted as the first point of contact and set appointments for prospective clients.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Established and maintained client rapport by utilizing quality customer service.
- Set appointments with service advisors and potential customers.
- Received inbound calls and initiated outbound daily calls to introduce customers to products and services offered.
- Handle complaints and questions, and re-directed calls to other team members.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted clients with physical therapy exercises.
- Assisted clients or patients with daily activities by helping with bathing, grooming, dressing, and meal preparation.
- Developed and implemented individual care plans tailored to the needs of each client.
- Preserved patient safety by following safety protocols.
- Helped clients to maintain independence and quality of life.
- Facilitated transportation to and from appointments.
Personal Care Assistant
Marks Home Care
06.2022 - 02.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Private Nanny & Babysitter
Self Employed
07.2011 - 01.2016
- Providing babysitting services to a range of clients on an ad-hoc basis.
Cashier
Wendy's
07.2005 - 06.2011
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
Associate of Science - Botany
National University Of Bangladesh
Dhaka , Bangladesh09-2004
Skills
- Project-based learning
- Growth mindset
- Team collaboration
- Time management
- Problem-solving
- Parent-teacher communication
- Collaborative learning
Timeline
Personal Assistant
Public Partnerships LLC
03.2025 - Current
Personal Care Assistant
Marks Home Care
06.2022 - 02.2025
Private Nanny & Babysitter
Self Employed
07.2011 - 01.2016
Cashier
Wendy's
07.2005 - 06.2011
Teacher Assistant
Kindergarten School
Associate of Science - Botany
National University Of Bangladesh
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