Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer service
Mom's Kitchen & Bar Midtown
09.2022 - Current
(phone calls)
Organized utensils
Greeted customers
Delivery orders, takeout orders
Guide
Becco Restaurant
05.2022 - Current
Greet guests
Customers to the desired table
Help customers with their desired needs on the phone or in person ex: reservations
Buss tables
Organize tables
Kyrie Irving, Basketball Tournament
07.2022 - 08.2022
Assist players from ages 8-14
Provide a safe and orderly game
Keep score of points made of each individual team
Community Service Representative
African Student Union
08.2021 - 05.2022
Find charities for members to partake in
Decision making processes
Sweetgreens
05.2021 - 08.2021
Greet guests
Maintain cleanliness and organization of online-ordering (OLO) pick-up area
Organize OLO shelves, manage shelf life log and help guests locate their salads
Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs
Restock utensils, napkins, beverage station, and bathrooms
Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
Accountable in upholding high standards
Cashier
Wendy's Fast Food Restaurant
06.2020 - 08.2020
Greeted customers
Provided customer service for customers
Organized utensils
Cleaned
Took care of online orders (Uber eats, door dash, etc..)
Counselor
Lido Restaurant
07.2019 - 08.2019
For kids
Organized papers
Made and answered phone calls
Counselor/ assistant
Bronxworks Classic Community Center
07.2018 - 08.2018
Cleaned the garden
Planted Sunflowers and Daisies
Watered flowers
Demonstrated to peers how to plant flowers
Youth Leader
Bronxworks
06.2018 - 08.2018
Worked with peers in developing programs for the needy
Organized meetings and projects such as “How to become a leader” and “Leading the future”
Moved and packed heavy boxes
PS.MS.
Trainee
09.2017 - 05.2018
Cooked for the students
Engaged in activities with students
Organized activities and classrooms
Taught students mathematics and english
Wolof translator for parents
Helped students with various homework regarding many subjects
Bronxworks program, 167 street Grand Concourse - Gardener
Education
Bachelor of Arts - Political Science, African American Studies, Legal
The College At Brockport State University Of New York
Brockport, NY
05.2024
Thurgood Marshall Academy High School
06.2020
Skills
Experience with children of all ages
Verbal and Written Communication
Confidentiality Understanding
Meeting Support
Mediation
Oral Arguments
Case Studies
Tutoring and Student Assistance
Cash Register Operations
Phone Inquiries
Guest Experience Management
To-Go Order Preparation
Dining Area Maintenance
Dining Reservations
High-Volume Dining
Reservation Documentation
Table Setting Arrangements
Waiting Tables
Guest Satisfaction
Organization and Time Management
Hospitality Service Expertise
Brand Promotion
Manage Media Relations
Public Speaking
Community Service Programs
Additional Information
AWARDS , High School Law Institute at Columbia Law School 2019-2020 Perfect Attendance Outstanding Leadership Outspoken
Certification
First Aid/CPR Certified
Languages
Wolof
Full Professional
French
Limited Working
Timeline
Customer service
Mom's Kitchen & Bar Midtown
09.2022 - Current
Kyrie Irving, Basketball Tournament
07.2022 - 08.2022
Guide
Becco Restaurant
05.2022 - Current
Community Service Representative
African Student Union
08.2021 - 05.2022
Sweetgreens
05.2021 - 08.2021
Cashier
Wendy's Fast Food Restaurant
06.2020 - 08.2020
Counselor
Lido Restaurant
07.2019 - 08.2019
Counselor/ assistant
Bronxworks Classic Community Center
07.2018 - 08.2018
Youth Leader
Bronxworks
06.2018 - 08.2018
Trainee
09.2017 - 05.2018
Bachelor of Arts - Political Science, African American Studies, Legal
The College At Brockport State University Of New York