Nasser Hamama
Noblesville,US
Summary
Experienced technology professional with strong troubleshooting capabilities and a customer-oriented attitude. Provides network and software support to users while developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Construction Worker
Self Employed Services
Noblesville, US
07.2019 - Current
- Removed damaged tiles, bricks, and mortar from surfaces in preparation for rebuilding
- Identified and reported potential project challenges, as well as offered assistance in finding solutions
- Kept tools and equipment clean, well-maintained, and properly stored to increase team efficiency
- Used hammers, saws, squares, levels, and fastening devices, among other tools to complete jobs
- Worked in multiple projects such as flooring, tiling, painting, and plumbing.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Assisted in design of cost-efficient, sustainable building solutions, meeting clients' environmental goals.
Operator
Ambu - King Systems Corporation
Noblesville, US
04.2016 - 04.2019
- Removed and replaced tools and dyes to complete various tasks
- Conducted daily inspections of various site structures
- Cleaned and lubricated equipment on a regular basis to extend the life of the machinery and ensure that it operated consistently
- Completed tasks on time and assisted team members who were having difficulties
- Was responsible for monitoring the quality of incoming materials and conducting in-process quality inspections
- Was in charge of inventory, equipment maintenance, and cleaning of work areas.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
IT Technician
IT School Algeria
Algeria
09.2008 - 12.2015
- Implemented software solutions for system security and data assurance
- Was in charge of preparing technical documentation and reports
- Reviewed project documentation on a regular basis and made all necessary changes to keep up with changes in the project scope
- Organized data so that team members could use it in data analytics, reports, and presentations.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
- Minimized risk of data breaches, conducting thorough security assessments and implementing robust defense strategies.
Education
hvac technician - Heating, Ventilation, Air-Conditioning, and Refrigeration Technology
Ivy Tech Community College
Indianapolis, IN06.2022
Bachelor - Computer And Information Sciences
Mouloud Mammeri University
Tizi Ouzou, Wilaya de Tizi Ouzou06.2006
Skills
- Team Collaboration
- Data Visualization and Presentations
- Analytical Problem Solving
- Statistical Analysis
- Attention to Detail
- Software Installation Abilities
- Software Programming
- Problem-Solving
- Critical Thinking
- Strong Teamwork Abilities
- Maintenance understanding
- Friendly, Positive Attitude
- Customer Service
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Computer Skills
- Organizational Skills
- Active Listening
Certification
- EPA type 1,2 and 3
- Electricity certificate
- Heating cooling and air conditioning certificate
Timeline
Construction Worker
Self Employed Services
07.2019 - Current
Operator
Ambu - King Systems Corporation
04.2016 - 04.2019
IT Technician
IT School Algeria
09.2008 - 12.2015
hvac technician - Heating, Ventilation, Air-Conditioning, and Refrigeration Technology
Ivy Tech Community College
Bachelor - Computer And Information Sciences
Mouloud Mammeri University