NASSIR NAZARI
Alpha Motorsports
Woodbridge,VA
Summary
Results-oriented business leader with more than 20 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
21
years of professional experience
Work History
General Manager of Operations
2 Years 8 Months- Achieved $6m in first-year revenue through strong operational and sales execution as general manager.
- Organizational goals stayed on track through disciplined budget management, financial forecasting, and resource allocation.
- Operational performance improved through continuous updates to systems, procedures, and workflows.
- Developed high-performing teams through coaching, mentoring, and performance management practices.
- Improved customer satisfaction by implementing proactive communication, resolving issues promptly, and enhancing processes.
Sales Associate
1 Year- Closed sales by addressing objections, discussing pricing, and completing purchase contracts.
- Negotiated purchase prices while reviewing sales warranty and optional products to support customer understanding and satisfaction.
- Qualified buyers by matching requirements and interests with suitable car and truck models and guiding finance discussions.
- Answered customer inquiries by phone and email with timely information to support positive sales experience.
- Set personal goals and built strategy aligned with dealership productivity standards.
Sales Manager
3 Years 11 Months- Coached employees in successful selling methods and encouraged cross-selling, contributing to increased revenue.
- Streamlined sales processes, improving customer acquisition and onboarding strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer relations issues promptly, enhancing client satisfaction.
General Manager of Operations
7 Months- Promoted new and used vehicle sales, surpassing dealership volume and gross profit targets.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Implemented operational strategies to strengthen customer and employee loyalty.
- Coached team members daily to enhance unit volume and gross profit.
Sales Manager
4 Months- Taking underperforming sales operation and turning it into two locations and a margin-making operation, resulting in significant increases in gross sales and net profits.
- Recruited, interviewed, and trained sales representatives, enhancing team capabilities and driving sales performance.
- Hired and monitored department employees, conducting weekly sales meetings and training to improve overall sales effectiveness.
- Managed standards for displaying and merchandising new and used vehicles.
- Ensured timely acquisition of vehicle inventory to support sales. of used vehicles and acquiring vehicle inventory accordingly.
- Obtained loans for clients, provided insurance options, and finalized each sale.
Sales Manager
1 Year 3 Months- Cultivated and expanded customer relationships by identifying needs and providing tailored services.
- Coached employees on effective selling methods and promoted cross-selling to increase revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Resolved customer relations issues, leading to enhanced client satisfaction.
Sales Associate
7 Years- Employed consultative sales approach to identify customer needs and recommend tailored offerings.
- Closed deals by effectively overcoming objections, negotiating terms, and delivering quality customer service post-sale.
- Established primary point of contact for customer base, addressing current and future purchasing needs and automotive inquiries.
- Met monthly quotas of 70 car sales, standing as top salesman for consecutive years.
Education
High School Diploma
Skills
Operational efficiency
Process improvement
Sales alignment
B2B sales strategies
Sales growth initiatives
Client needs analysis
Effective customer interaction
Negotiation skills
Conflict resolution
Relationship management
Team leadership
Performance management
Team building
Product and service expertise
Persuasive communication
Operational communication
Languages
- Farsi
- English
Timeline
General Manager of Operations
Alpha Motorsports
02.2024 - Current
Sales Associate
Fred's Executive Auto
01.2023 - 01.2024
Sales Manager
Premier Automotive, Inc
06.2018 - 05.2022
General Manager of Operations
Waldorf Auto Toy Store
11.2017 - 06.2018
Sales Manager
Amko Auto
06.2017 - 10.2017
Sales Manager
Auto Finance Of Fredericksburg
10.2013 - 01.2015
Sales Associate
Arlington Motors
01.2006 - 01.2013
William Cullen Bryant High School
High School Diploma