Nassir Hadjar Mahamat
Houston
Summary
Professional with a strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and a results-driven approach.
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works with management to develop cost-benefit analyses and set system maintenance and upgrade objectives. Stays up-to-date on the latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Highly efficient and well-established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ecommerce Mentor
BJK University Inc
03.2021 - 02.2024
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as a role model for mentees by demonstrating strong values and ethical standards.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Developed comprehensive mentorship materials, including guides and templates, to streamline mentoring process.
IT Administrator
Sheraton Suite Hotel
06.2018 - 03.2021
- Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
- Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
- Reduced company downtime by proactively managing server backups and disaster recovery planning.
- Improved network connectivity by installing high-performance routers, switches, and access points.
- Enhanced data security by deploying firewalls, antivirus software, and intrusion detection systems.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
- Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
Valet Parking Supervisor
Premium Parking at Derek Hotel
01.2017 - 02.2018
- Spearheaded initiatives aimed at improving internal processes that directly contributed to increased operational efficiency within the valet department.
- Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
- Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
- Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
- Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
- Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
- Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
Education
Bachelor of Science - Computer Science
Arizona State University
Online, AZ12-2026
Associate of Science - Computer Science
Houston Community College
Houston, TX12-2020
Skills
- Internet cable installation
- Configuration
- Networking Practices
- Website design
- Landing page
- Pixel installation
- MS Windows
- Window Operating Systems
- Window Software Systems
- Website management
- Funnel click
- DSN
- DHCP
- IOS
- Android Environment
- Social media
- Professional interaction
- Customer service
- Data analysis
- Problem solving
- Teamwork and collaboration
- Effective leadership
- Client scheduling
- Technical training
- Collaboration skills
- Leadership mentoring
Websites
Accomplishments
- Dean’s List, Spring and Fall, 2017-2018-2019
- Elected to Phi Theta Sigma and National Society of Collegiate Scholars
- Recipient of AWQAF USA Orphan and Josephine Ramirez Nelson O14 Scholarships awarded based on outstanding scholarship
Certification
- Tableau Desktop Specialist Knowledge - Tableau Software.
- Excel to MySQL, Analytic Techniques for Business Specialization
- Data science training
Languages
English
Full Professional
French
Native or Bilingual
Arabic
Full Professional
Timeline
Ecommerce Mentor
BJK University Inc
03.2021 - 02.2024
IT Administrator
Sheraton Suite Hotel
06.2018 - 03.2021
Valet Parking Supervisor
Premium Parking at Derek Hotel
01.2017 - 02.2018
Bachelor of Science - Computer Science
Arizona State University
Associate of Science - Computer Science
Houston Community College
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