Nastasha Cortes

• Greeting and assisted clients, fostering positive first impressions and ensuring a welcoming environment.

Managing multi-line phone systems, efficiently directing calls to appropriate staff members.

Scheduling appointments, coordinating with various departments to optimize client flow and service delivery.

Maintaining accurate records of client interactions, enhancing data integrity for future reference.

Supervised team operations to ensure compliance with company policies and procedures,

Trained staff on operational processes to enhance productivity and efficiency,

Monitored inventory levels, coordinating stock replenishment to maintain optimal availability,

Implemented best practices in customer service, resulting in improved satisfaction scores,

Stock and clothing zones , cash register with high level costomer service

occasionally opened store/key holder,greeted guests ,supported team members by providing guidance on best practices and procedures,

Assisted in managing daily operations and ensuring a smooth workflow while also encouraging new dishes, and creating new dishes and just having an overall an overall positive towards guest so they'll return .