Summary
Overview
Work History
Education
Skills
Timeline
Generic

NaStashia Parker

Warren,OH

Summary

Proven ability to enhance customer satisfaction through expert product recommendations and effective communication. Skilled in managing transactions and inventory, ensuring operational efficiency while fostering a positive team environment.

Effective at driving team performance and ensuring adherence to company policies. Skilled in conflict resolution and time management.

Utilizes advanced communication skills to maintain order and provide clear instructions.

Overview

9
9
years of professional experience

Work History

Sales Advisor

Best Buy
08.2024 - Current
  • Assisted customers in product selection and provided expert recommendations on technology solutions
  • Demonstrated product features and benefits to enhance customer understanding and satisfaction
  • Processed sales transactions accurately using point-of-sale systems
  • Managed inventory levels by monitoring stock availability and assisting with restocking efforts

Shift Leader

Garbanzo Mediterranean Fresh
12.2021 - 05.2024
  • Trained new team members on operational procedures and customer service expectations.
  • Supervised daily operations, ensuring adherence to company policies and safety standards.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Shift Leader

Jib Jab Hot Dog Shoppe
10.2016 - 08.2023
  • Resolved customer inquiries and complaints, fostering a positive dining experience.
  • Trained and mentored new staff on restaurant protocols and service standards.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Trained new staff on cash handling procedures and store policies.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

911 Dispatcher

Girard Police Department
01.2021 - 05.2021
  • Managed emergency calls, efficiently assessing situations to prioritize responses and allocate resources.
  • Utilized CAD systems to track incidents and dispatch appropriate units quickly.
  • Coordinated communication between first responders and callers, ensuring clear information flow during urgent situations.
  • Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.

Education

No Degree - Data Analytics

Harvard University
Cambridge, MA
08-2025

Associate of Applied Science - Criminal Justice

Youngstown State University
Youngstown, OH
12-2023

Skills

  • Sales experience
  • Customer service experience
  • Relationship building
  • Interpersonal communication skills
  • Multi-tasking

Timeline

Sales Advisor

Best Buy
08.2024 - Current

Shift Leader

Garbanzo Mediterranean Fresh
12.2021 - 05.2024

911 Dispatcher

Girard Police Department
01.2021 - 05.2021

Shift Leader

Jib Jab Hot Dog Shoppe
10.2016 - 08.2023

No Degree - Data Analytics

Harvard University

Associate of Applied Science - Criminal Justice

Youngstown State University

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