Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nastasjah Jackson

Virginia Beach,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Mental Health Counselor

Better Life Services LLC
07.2019 - Current
  • Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
  • Documented psychiatric services and responses to treatment in patient case files.
  • Consulted with and trained highly skilled mental health and medical staff.
  • Led counseling group to discuss topics such as eating disorders and relationship issues.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

Account Executive

Portfolio Recovery Associates
08.2013 - 07.2019
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.

Loan Servicing Specialist

Hampton Roads Transit Federal Credit Union
12.2007 - 08.2013
  • Maintained and set interest rate and loan programs to remain competitive in market.
  • Filed completed loan applications with underwriting and made approval or denial recommendations.
  • Reviewed and validated details of loan applications and closing documentation.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Set up, stored and updated customer files, department records and regulatory paperwork.

Education

Bachelor of Science - Social Services

Bryant And Stratton College - Newport News
Virginia Beach, VA
05.2025

High School Diploma -

Norview High School
Norfolk, VA
06.2005

Skills

  • Case Management
  • Suicide Precautions Expertise
  • Individual and Group Counseling
  • Superior Communication Skills
  • Crisis Intervention
  • Client Goal Planning
  • Safety and Risk Assessments
  • Exceptional Problem Solver
  • Adult Corrections Expertise
  • Group Facilitation
  • Confidential Records Management
  • Monthly Progress Reporting

Certification

  • Certified Peer Recovery Specialist
  • Certified Qualified Paraprofessional in Mental Health

Timeline

Mental Health Counselor

Better Life Services LLC
07.2019 - Current

Account Executive

Portfolio Recovery Associates
08.2013 - 07.2019

Loan Servicing Specialist

Hampton Roads Transit Federal Credit Union
12.2007 - 08.2013

Bachelor of Science - Social Services

Bryant And Stratton College - Newport News

High School Diploma -

Norview High School

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