NASTASSIA CLAY
Austin,TX
Summary
Dedicated and empathetic mental health professional with a Master’s in Developmental Psychology and a B.A. in Early Childhood Education, possessing a strong background in supporting individuals across healthcare, education, and administrative sectors. Expertise in behavioral health support, data accuracy, and exceptional service delivery in high-pressure environments reflects a commitment to excellence. Proven track record of adhering to confidentiality protocols, documenting sensitive records, and collaborating effectively with multidisciplinary teams to foster stability and progress for clients. Recognized for strong analytical skills, effective communication, and a focus on team collaboration, ensuring comprehensive patient care through therapeutic techniques and evidence-based interventions.
Overview
8
8
years of professional experience
Work History
Lecturer, Psychology
Hello Subs
Pflugerville, TX
10.2025 - Current
- Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Collaborated with multidisciplinary teams to coordinate care and enhance treatment outcomes.
- Implemented evidence-based practices, enhancing therapeutic approaches and client satisfaction rates.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Facilitated engaging classroom discussions to enhance student understanding.
- Developed and delivered course content aligned with curriculum standards.
Guest Educator
Round Rock ISD
Round Rock, TX
12.2024 - Current
- Provide classroom coverage and instructional support in various subjects and grade levels.
- Support students with academic, behavioral, and emotional needs to maintain a productive learning environment.
- Collaborate with school staff to implement lesson plans, classroom management strategies, and student accommodations.
- Adapt quickly to new settings and build rapport with diverse student populations.
Certified Nursing Assistant
Right At Home Health Care
Austin, TX
01.2024 - Current
- Provided direct patient care, assisting with daily living activities to enhance comfort and well-being.
- Monitored vital signs and documented changes in patient health status for timely intervention.
- Assisted nursing staff with clinical procedures, ensuring compliance with safety protocols and best practices.
- Educated patients and families on care plans, fostering understanding and adherence to treatment goals.
- Trained new staff on caregiving techniques, enhancing team efficiency and quality of care delivery.
Data Entry Technical Clerk
Internal Revenue Service
Austin, TX
12.2020 - 11.2024
- Accurately entered and updated high volumes of tax-related data using specialized IRS software systems.
- Reviewed submissions for errors and ensured compliance with federal documentation and privacy standards.
- Responded to data entry inquiries and resolved discrepancies in a fast-paced, deadline-driven environment.
- Maintained up-to-date digital records and supported internal teams with timely information retrieval.
Mental Health Technician – Crisis Stabilization Unit
Ascension Seton Hospital
Austin, TX
12.2017 - 12.2020
- Monitored patients experiencing acute psychiatric crises, ensuring safety through consistent observation and documentation.
- Assisted clinical staff with therapeutic interventions, daily living support, and administration of care plans.
- De-escalated tense situations using trauma-informed and patient-centered techniques.
- Maintained detailed and confidential behavioral records for physician review and treatment planning.
- Supported intake assessments and coordinated patient transitions to ongoing care or discharge services.
Education
Master of Science - Developmental Psychology
Walden University
Minneapolis, MNBachelor of Science - Early Childhood Education
University of Arizona
Phoenix, AZAssociate Degree - Business
University of Arizona
Phoenix, AZNo Degree - Registered Behavior Technician Certificate
Texas Tech University
Lubbock, TX09-2025
Certificate of Technical Studies - Certified Nursing Assistant
Austin Community College
Austin, Texas, TX01-2012
Skills
- Active Listening & Communication
- Administrative Accuracy
- Behavioral Health Support
- Confidential Recordkeeping & Data Entry
- Crisis Intervention & De-escalation
- Microsoft Office & Remote Desktop Tools
- ServiceNow
- TeamViewer
- ECM Systems
- Time Management & Multitasking
- Trauma-Informed Care
- Emotional awareness
- Analytical thinking
- Child psychology
- Substance abuse counseling
- Psychological assessment
- Behavior analysis
- Mental Health First Aid
Timeline
Lecturer, Psychology
Hello Subs
10.2025 - Current
Guest Educator
Round Rock ISD
12.2024 - Current
Certified Nursing Assistant
Right At Home Health Care
01.2024 - Current
Data Entry Technical Clerk
Internal Revenue Service
12.2020 - 11.2024
Mental Health Technician – Crisis Stabilization Unit
Ascension Seton Hospital
12.2017 - 12.2020
Bachelor of Science - Early Childhood Education
University of Arizona
Associate Degree - Business
University of Arizona
Master of Science - Developmental Psychology
Walden University
No Degree - Registered Behavior Technician Certificate
Texas Tech University
Certificate of Technical Studies - Certified Nursing Assistant
Austin Community College