Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nastassia Smith

Southbury

Summary

Skilled Office Assistant with a proven track record at Hepco, adept in document management and Microsoft Office, enhances office efficiency and customer service excellence. Leveraged attention to detail and verbal communication to streamline operations, achieving a significant increase in data entry accuracy. Demonstrates a strong ability to manage time and office supplies, ensuring operational effectiveness.

Overview

11
11
years of professional experience

Work History

Office Assistant

Hepco
New York
01.2014 - 01.2022
  • Maintained an organized filing system of paper documents and electronic files.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Facilitated communication within the office and with external partners.
  • Copied, sorted and filed records of office activities and business transactions.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Answered phone calls and directed them to appropriate personnel.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

Office Assistant

Adecco Staffing
New York
01.2012 - 01.2014
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Copied, sorted and filed records of office activities and business transactions.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Monitored office supply stock levels and placed timely orders for replenishment.

Receptionist

South Shore Hyundai
New York
01.2011 - 01.2012
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Education

Medical Office -

ASA College
Brooklyn, NY
05-2009

High School Diploma -

Dewitt Clinton High
The Bronx, NY
06-2006

Skills

  • Data entry
  • Document management
  • Microsoft Office
  • Customer service
  • Quickbooks
  • Time management
  • Office organization
  • Supply management
  • Attention to detail
  • Verbal communication
  • Invoice processing

Languages

English
Professional

Timeline

Office Assistant

Hepco
01.2014 - 01.2022

Office Assistant

Adecco Staffing
01.2012 - 01.2014

Receptionist

South Shore Hyundai
01.2011 - 01.2012

Medical Office -

ASA College

High School Diploma -

Dewitt Clinton High
Nastassia Smith