Summary
Overview
Work History
Education
Skills
Accomplishments
Core Strengths & Skills
Timeline
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Nastasya Gordon

Deltona,FL

Summary

Hardworking, dependable individual with a strong sense of responsibility, and a positive attitude. Balances full-time university studies with hands-on experience in fast-paced environments, demonstrating excellent time management, adaptability, and dedication. Proficient with computers and comfortable using a variety of digital tools, quick to learn new systems and technologies. Eager to take on new challenges, grow professionally, and contribute to a supportive, efficient team.

Overview

3
3
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon.Inc
Deltona, Florida
01.2024 - Current
  • Processed and loaded outgoing packages onto trailers and delivery trucks, ensuring accuracy and timeliness of outbound shipments.
  • Scanned and verified packages using handheld RF scanners to ensure proper tracking and sorting by destination and carrier.
  • Organized pallets and carts for efficient loading, while maintaining adherence to safety procedures and weight limits.
  • Worked closely with yard marshals, process assistants, and delivery drivers to coordinate trailer drops and load prioritization.
  • Conducted quality checks to identify damaged or mislabeled packages, and rerouted them to problem-solve stations for resolution.
  • Maintained a clean and organized ship dock area to ensure a safe and efficient workflow.
  • Consistently met or exceeded hourly shipping goals in a high-volume, deadline-driven environment.

Dunkin

Dunkin' Donuts
Orlando, FL
05.2022 - 05.2022
  • Greeted customers in a friendly and professional manner, took orders accurately, and ensured a positive experience.
  • Operated the cash register and handled cash, card, and mobile payments; provided correct change, and recorded transactions.
  • Collected and managed tips as part of team-based service, while maintaining honesty and accountability.
  • Handled food and beverage orders efficiently, including serving donuts and coffee at the front counter.
  • Maintained cleanliness and organization of the front area to meet brand and health standards.
  • Communicated with team members to ensure accurate and timely order fulfillment during busy hours.

Education

High School Diploma -

York Castle High School
Brown's Town St.Ann Jamaica
07-2020

Bachelor of Science - Healthcare Administration

Southern Newhampshire University
Manchester, NH

Skills

  • Customer service and communication – friendly, clear communicator with experience assisting customers and resolving issues in person and online
  • Computer proficiency – confident using email, live chat tools, web browsers, Microsoft Office, Google Workspace, and learning new software quickly
  • Remote work readiness – experienced working independently and managing deadlines as a full-time online university student
  • Multitasking and time management – able to prioritize tasks, handle multiple conversations or assignments, and stay focused in fast-paced environments
  • Problem solving – calm under pressure; quick to identify issues and take action, or escalate appropriately
  • Adaptability – comfortable navigating new systems, shifting priorities, and learning procedures remotely
  • Team collaboration – a cooperative and reliable team member, even in virtual settings; open to feedback and improvement
  • Typing speed and accuracy – efficient typist with strong attention to detail for data entry and written communication

Accomplishments

  • Maintained a 4.0 GPA throughout full-time online studies
  • On the Honor Roll/Dean’s List every semester since starting university
  • Consistently recognized as an Amazon fulfillment Associate for outstanding performance and reliability, earning 58 achievement pins, including:
    Extra Mile Pins for exceeding expectations
    Extra Shift Pins for volunteering additional hours
    Positive Participant and Helping Hand Pins for teamwork and support
    Attendance and Punctuality Pins for consistent reliability

Core Strengths & Skills

  • Hardworking & Dedicated: Consistently committed to completing tasks accurately and efficiently, even in fast-paced or challenging environments.
  • Adaptable & Flexible: Quickly adjust to new processes, technologies, and changing priorities with a positive attitude.
  • Works Well Under Pressure: Maintains focus and delivers quality results when faced with tight deadlines or high workloads.
  • Strong Communication: Comfortable interacting with team members and customers, both in person and remotely.
  • Team Player: Collaborates effectively with others to achieve common goals and support a positive work environment.
  • Time Management: Skilled at balancing multiple tasks and responsibilities, including full-time studies and work commitments.
  • Tech Savvy: Proficient with computers, digital tools, and eager to learn new software or systems.
  • Problem Solver: Able to identify issues quickly and find practical solutions or escalate when necessary.

Timeline

Amazon Fulfillment Associate

Amazon.Inc
01.2024 - Current

Dunkin

Dunkin' Donuts
05.2022 - 05.2022

High School Diploma -

York Castle High School

Bachelor of Science - Healthcare Administration

Southern Newhampshire University

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