Nasueir Lawson
Los Angeles,USA
Summary
Sales Associate experienced in retail and customer support within automotive parts. Achieved improved first-contact resolution through effective diagnosis of customer needs and vehicle fitment. Delivered accuracy in cash and POS reconciliation, maintaining error-free drawer balancing while managing inventory to prevent stock shortages.
Overview
3
3
years of professional experience
Work History
Restaurant Line Cook
McDonald's
Dayton
02.2023 - 09.2024
- Cooked various proteins to meet recipe specifications to specified internal temperatures with probe thermometers to keep doneness consistent
- Prepared daily mise en place for three hot stations, labeling ingredients and rotating stock to reduce spoilage
- Replenished mise en place between rushes to ensure stocked stations and prevent service delays
- Adjusted burner and fryer settings for batch sizes to stabilize cook times and minimize food waste
- Calibrated and checked grill and fryer temps with probe thermometers to avoid overcooking
- Completed HACCP cleaning logs and finished end-of-day sanitizing to keep the kitchen safe
- Maintained station sanitation to meet HACCP and local codes and passed health inspections
Sales Associate
AutoZone
Louisville, KY
01.2022 - 01.2023
- Greeted customers and diagnosed needs to recommend correct parts, enhancing first-contact resolution rate
- Advised on vehicle fitment using parts catalog, confirming compatibility before each sale
- Processed cash and card transactions on POS and balanced drawer daily with zero discrepancies
- Restocked shelves and arranged seasonal displays for better visibility of high-turn accessories
- Resolved returns and warranty claims by inspecting items and coordinating with vendors for approvals
- Logged daily sales and inventory adjustments in Excel to flag low-stock SKUs for reorder
Line Cook
Taco Bell
Ohio
08.2022 - 12.2022
- Prepared Taco Bell menu items on flat top and fryer, ensuring consistent portion sizes for customer satisfaction
- Monitored grill and fryer temperatures with probe thermometers to keep food-safety compliance
- Cooked Taco Bell menu items on the flat top and fryer, keeping portion sizes consistent
- Assembled orders on line, matched modifiers and condiments to minimize customer complaints and enhance order accuracy
- Sanitized prep stations and equipment between shifts to meet health-inspection standards
- Monitored grill and fryer temperatures with probe thermometers, maintaining food-safety compliance to uphold health standards
Education
High school diploma -
Springboro High School
Springboro, OHSkills
- Food preparation
- Food safety practices
- Order accuracy
- Order assembly
- Kitchen experience
- Serving
- Point of sale operations
- Basic math
- Customer service handling
- Customer interaction
- Communication skills
- Telephone communication
- Relationship building
- Negotiation
- Guest services
- Order assembly
- Food preparation
Languages
English, Native
Timeline
Restaurant Line Cook
McDonald's
02.2023 - 09.2024
Line Cook
Taco Bell
08.2022 - 12.2022
Sales Associate
AutoZone
01.2022 - 01.2023
High school diploma -
Springboro High School