Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nasyr Horace

Portage

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sous Chef

Its Delish Supper Club
10.2019 - 06.2021
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Contributed to successful catering events by coordinating meal preparation and execution

Cashier/Customer Service

Target
04.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Delivered exceptional guest service with a friendly and welcoming attitude
  • Resolved guest concerns quickly and efficiently to ensure satisfaction
  • Maintained a positive and inclusive store environment
  • Demonstrated strong communication and interpersonal skills
  • Provided tailored product recommendations to enhance guest experience
  • Accurately processed transactions using POS systems
  • Assisted with returns, exchanges, and price adjustments
  • Promoted and processed Target Circle rewards and REDcard applications
  • Met sales goals and performance targets set by management
  • Collaborated with team members to ensure smooth store operations
  • Problem-solving and adaptability under pressure
  • Multitasking across various guest service roles (checkout, returns, drive-up)
  • Training and mentoring new team members
  • Made and transported bails

Education

Associate Degree - Nursing

Kalamazoo Valley Community College
Kalamazoo, MI
04-2027

GED - undefined

Comstock Compass High School
Kalamazoo, MI
05.2022

Skills

  • Excellent interpersonal and communication skills
  • Conflict resolution and problem-solving
  • Guest-focused service and engagement
  • Ability to de-escalate difficult situations
  • Positive and professional attitude
  • POS (Point of Sale) system proficiency
  • Cash handling and payment processing
  • Product knowledge and upselling techniques
  • Order pickup and drive-up fulfillment
  • Multitasking in fast-paced environments
  • Team collaboration and support
  • Store cleanliness and organization
  • Adherence to loss prevention and safety procedures
  • Basic inventory and stocking support

Certification

  • CPR Certification
  • February 2023 to February 2025
  • I am certified in first aid and CPR as well as the use of a defibrillator.

Timeline

Cashier/Customer Service

Target
04.2023 - Current

Sous Chef

Its Delish Supper Club
10.2019 - 06.2021

GED - undefined

Comstock Compass High School

Associate Degree - Nursing

Kalamazoo Valley Community College