Experienced Craftsperson with expertise in film, theatre, music, renaissance faires, and TTRPGs, and history of high-quality and consistent work. Exemplary organization and complex problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-versed in overseeing all facets of film and theatre production, from conceptual development through final delivery. Proficient in most primary behind-the-scenes positions and related equipment.
Overview
18
18
years of professional experience
Work History
Personal Assistant to the Author
Dr. Heidi Klessig
09.2023 - Current
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
Oversaw technical issues and troubleshooting requests to resolve user problems.
Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
Applied emerging technologies to update and maintain site applicability.
Discussed site and app requirements with clients to produce actionable development plans.
Increased customer engagement through social media.
Monitored online presence of Author's brand to engage with users and strengthen customer relationships.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Designed and implemented social media strategies to align with business goals.
Identified appropriate marketing channels and target customers for campaigns.
Created customized marketing materials to increase product awareness.
Wrote engaging and successful marketing, advertising, and website copy.
Researched and evaluated potential new markets and products.
Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Changed and rewrote sentences and paragraphs to maintain story flow.
Reviewed book content and illustrations for style, grammar, accuracy and consistency.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Collaborated with faculty and staff to create meaningful learning experiences.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Displayed absolute discretion at handling confidential information.
Attended meetings, took notes and tracked action items.
Collaborated in cloud environments such as Google Workspace.
Maintained entire family's schedule and organized events.
Provided emotional support and companionship to clients.
Arranged domestic travel plans and itineraries.
Updated and maintained confidential databases and records.
Screened personal and business calls and directed to appropriate party.
Volunteered to help with special projects of varying degrees of complexity.
Creative Artist
Self-employed
08.2023 - Current
Commission based costume and prop fabricator for everything from anime cosplay to historically accurate gowns.
Commission based mini and set design for Table Top Role Playing Games of various formats and styles.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Contributed to creative process through original ideas and inspiration.
Implemented artistic vision to give art purpose and meaning.
Made use of materials, such as textile, foam, leather, beading, lace, paint, plastics, thermoplastics, modeling paint, clay, wire, and gold leaf to complete unique pieces for customers
Created concept designs and sketches to develop images and scenes.
Drew illustrations and concepts for visualization, presentation and development purposes.
Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
Ordered and maintained adequate supply of materials, supplies, and equipment.
Met aesthetic and technical criteria to complement design usability and enhance functionality.
Worked with other creatively minded people to bring visions to life.
Renaissance Festival Musician Director
Newbourne Village Renaissance Faire
06.2022 - Current
Coordinated schedules and timelines for events.
Brainstormed and implemented creative event concepts and themes.
Developed post-event reports to determine effectiveness of each event.
Designed and implemented efforts to publicize events and promote sponsorships.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Work within a flexible schedule to provide musical entertainment throughout a large village area including walking and wandering performance, and planned stage shows.
Provide in-character customer service to ensure guest satisfaction.
Provide guests information and directions in a large area in a fun and in-character way.
Provide entertainment to guests and other village employees
Work closely with management to create village signage
Work closely with management to design schedules for a large number of musicians within available time slots and stages across departments.
Writing music and lyrics for the village and multiple shops within the village for promotion.
Maintain social decorum for a historical performance art, working on the village court with the Queen and other royalty.
Regularly working within high-stress work environment to maintain a functioning team.
Provide music and interviews for local media for promotion.
General caring for the village grounds to provide an excellent guest experience.
Film Hair and Makeup Artist
Private Contractors
03.2018 - Current
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Answered phone calls and emails to schedule client appointments.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Designing and producing hair and makeup for full length and short films
Maintained safe and sanity working conditions even while on-set
Prioritizing actor comfort and safety
Creating edible and in-edible special effects
Working with a variety of skin tones throughout productions
Working closely with all required department heads to execute the full vision of productions
Good online and over-the-phone communication skills
Prepared skin for makeup application by cleaning, moisturizing and priming.
Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Used makeup and prosthetics to alter appearance of actors, models and performers.
Conferred with producers, customers and performers to determine desired appearance.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Costume Designer
Private Contractor
03.2013 - Current
Completed alterations to existing outfits to fit specific body sizes and types.
Created visually appealing character styles that married story with director vision.
Attended and participated in pre-production for the film.
Shopped at brick-and-mortar and online stores to find unique and relevant pieces.
Read scripts and researched appropriate costumes.
Sewed full outfits for use by main actors and extras.
Designed new patterns for special genre and story requirements.
Organized and managed all outfitting and styling for film and theatre casts of all sizes and ages, from 7 to 50+
Properly accessorized costumes for period film.
Supported actors when clothing was uncomfortable and made appropriate adjustments when possible
Worked within a very tight budget to ensure the vision was still produced despite financial constraints
Attended and participated in extensive rehearsals for stage and film productions.
Developed entire looks encompassing garments, makeup and wigs.
Gathered props to authenticate designs and desired looks.
Clearly communicated design revisions to members of fashion design team.
Oversaw operation of on-site costume shop.
Properly accessorized costumes for period films and plays.
Took up and let down hems to shorten or lengthen garment parts.
Sketched artistic and fresh designs for consideration.
Oversaw all phases of video production for Jamie Douglas: A Scottish Martyr (film) Willie Wonka and the Chocolate Factory (musical theatre), How to Succeed in Business Without Really Trying (musical theatre), The Crucible (theatre), Murder on the Orient Express (Theatre), from pre- to post-production.
Followed up on missing samples with sample specialists and buyers.
Steamed and pressed garments prior to shows.
Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect.
Collaborated with hair and makeup departments to align looks with specific image plans during events.
Determined proper shoes, jewelry, head wear and other accessories to complement designer outfits.
Cleaned blush, foundation and other makeup stains off of fabric using club soda and gentle detergents.
Kept gowns properly bustled and headpieces fitted correctly during bridal gown shoots and events.
Filmmaker
Private Contractors
08.2010 - Current
Completed editing by cutting and arranging footage to create final versions of films.
Produced marketing videos to help businesses increase revenue.
Wrote scripts by creating stories and dialogue for films to establish plots and characters.
Utilized lighting, camera angles and movement to create visual styles of films.
Used dialogue, sound effects and music to create soundscapes for films.
Directed actors and crews to create vision for films and bring scripts to life.
Completed pre-production planning such as setting budgets, hiring crew, and cast members and obtaining permits as required.
Assisted in decoration and furnishing for sets to create desired visual styles.
Coordinated with production team, producer and director to pinpoint creative vision, determine technical needs, and devise shooting schedule.
Participated in meetings with producers and production crew to keep program in step with creative vision.
Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
Presented production ideas and determined creative scenarios for production and delivery.
Developed schedules for production, editing, and duplication for timely delivery.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Alleviated issues between actors on set to keep projects on track and avoid delays or budget overages.
Evaluated scripts to identify creative strategies and resource needs.
Orchestrated license agreements for music and footage.
Organized with full-scale and small-scale productions with diverse teams from 5 to 50+
Freelance Musician
Self-employed
05.2006 - Current
Professional Harper with 22 years of experience
Taught private music lessons, adapting tuition to ages and skill levels.
Writes and arranges original compositions for live music performances.
Specializes in both classical and contemporary music.
Specializes in Celtic music
Scheduled rehearsals with other musicians and choirs.
Repaired broken strings and other instrument issues.
Studied scores at length to learn music in detail and develop suitable interpretations.
Interpreted and modified music to personalize performances.
Selected appropriate pieces to meet performance needs and showcase skills.
Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
Visual Merchandiser Team Lead
Earthbound Trading Company
09.2021 - 08.2023
Worked with store managers to implement new displays, promotions and store layout changes.
Monitored and replenished display inventory and restructured according to available stock.
Managed aesthetically pleasing displays to showcase company products and increase sales.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Worked with old and new RetailPro and Prism system, including during transitionary periods.
Opened and closed registers and handled cash daily.
Managed visual compliance with company standards, and creatively designed custom visuals once compliance was no longer possible due to low stock
Provided excellent customer service to both friendly and unfriendly patrons.
Participated in the daily maintaining and gaining of extensive product knowledge, including in religious and metaphysical fields with respect.
Regularly participated in theft management, especially with underage patrons.
Participated in every area of handling shipment, including checking in, restocking, and organizing.
Regularly designed and dressed mannequins in compliance with company requirements.
Assisted in basic training-in new employees
Provided a management-used example of excellent customer service to all guests, regularly gaining additional sales for the store.
Worked on ladders for hanging visuals and to change lights and upkeep mechanical requirements of the store when hiring out was not necessary.
Assisted in the maintaining of a welcoming, calming environment even within a mall setting.
Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
Evaluated store performance and made recommendations for changes to optimize sales.
Organized store merchandise racks by size, style, and color.
Created visual displays to highlight new and featured products.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Developed merchandising strategy to efficiently move overstock.
Proposed new ideas and concepts to enhance merchandise displays.
Developed visual merchandising plans and strategies to promote store offerings.
Utilized paper, fabric and props to create displays.
Analyzed customer feedback and shopper trends to inform display designs.
Salon Owner
Self-employed
06.2020 - 03.2023
Oversaw daily salon operations and performed general salon tasks.
Maintained daily, monthly and quarterly records of costs and revenue.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Arranged for regular maintenance services for all beauty equipment.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Conducted target market research to discover customer needs and analyze competitor trends.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Provided excellent customer service, delivering on the client's vision
Maintained state-required safety and sanitation procedures.
Kept up-to-date on continuing education needs for the safety and functionality of maintaining a cosmetology license.
Designed and maintained a beautiful and welcoming salon space.
Provided a safe place for LGBTQIA+ clients to receive hair, makeup, and skin services.
Regularly worked with people with and without a clear vision of what they wanted to pinpoint something they would love as the final product.
Managed social media marketing and promotion including photography with models, and custom graphic design work.
Managed cash and card payments through Square.
Managed Vagaro Pro Salon booking service for clients.
Managed and maintained up-to-date client records including safely storing personal client information.
Sales Associate
Salon Service Group
06.2020 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assisted licensed professionals in finding their needed materials to do business.
Checked in and put-away shipments
Handled sensitive patron data including licensing information, phone numbers, and home addresses.
Checked license status of professionals and politely refused purchases from unlicensed patrons.
Kept store visuals up to date with company requirements
Participated in extensive product knowledge and continuing education requirements to inform patrons.
Worked with old technology and heavily assisted in transferring to new systems.
Filled online orders and took accurate phone orders
Daily handling of cash and the functioning of registers.
Participated in opening and closing registers.
Managed theft reduction.
Worked with management to create a welcoming environment.
Company Co-Director
TAG Family Theatre Company
08.2015 - 05.2020
Co-Director of the entire Theatre Company through it's process of becoming an non-profit and before.
Directed many shows involving a variety of ages, managing very diverse people of all backgrounds.
Managed large groups of volunteers in production and behind the scenes work.
Fostered an environment of welcome for diverse casts and crews.
Wrote and co-wrote, directed and co-directed multiple shows with large casts (30+) throughout, as well as smaller skits and smaller casts.
Wrote a full length musical including music production and coordination with recording musicians.
Organized and coordinated multiple fundraisers per year with a small team to accomplish funding for a non-profit.
Organized and coordinated multiple large-group team building activities including dinners, outdoor activities, and alternate-location traveling.
Worked closely with a board of directors to ensure mission statement and vision compliance for every production and behind the scenes concerns.
Musically directed large groups of varying ages in both group and solo music for shows.
Worked with the ministry side of the company, assisting teenagers and adults in crisis-management while directing them to the appropriate support systems.
Regularly fielded emotional phone calls and de-escalated distressing situations.
Worked to produce a full vision of a show, in all visual areas, including but not limited to costuming, music, lighting design, video production, audio engineering, and prop and set design and fabrication.
Regularly organized groups of behind the scenes employees and volunteers to create the final product of the show.
Troubleshooting during shows from backstage, coordination with walkies in a very quiet environment to make any production issues invisible to the audience.
Managed and directed full video productions to be used during stage shows, including scheduling cast and crew.
Regularly organized photography and video shoots for each show.
Directed and participated of Photography and Videography for promotion and documentation of productions.
Co-managed social media marketing for each show, including custom graphic design work such as posters, facebook and instagram marketing, email updates, and youtube.
Fielded concerns as a mandated reporter to Child Protective Services when observing and receiving concerning information from minors several times in working with at-risk youth.
Appeared in multiple video and radio interviews for promotion of shows.
Conducted and published multiple interviews for social media with actors and crew over production for promotion.
Co-organized at-show fundraising "Marketplaces" including coordinating vendor tables and improv actors.
Edited in their entirety several full length productions for video publication after coordinating filming and participating in filming said shows.
Designed and executed costuming casts of 30+ people of all ages regularly.
Regularly taught new cast and crew how to use expensive technical equipment
Proficiently used online tools to manage cast and crew.
Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
Developed schedules for production, editing, and duplication for timely delivery.
Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Participated in meetings with producers and production crew to keep program in step with creative vision.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Alleviated issues between actors on set to keep projects on track and avoid delays or budget overages.
Devised and implemented strategies to create new revenue streams and cut operational costs.
Oversaw lighting, graphics, audio and camera movements in promotional filmmaking.
Magazine Editor
The Pen Project
05.2016 - 03.2017
Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
Determined readiness of written pieces, made changes, and approved final versions for publication.
Set layouts and selected photos for stories to boost readership.
Edited submitted author's work while preserving tone and voice.
Decided which submitted work would be used in finished product
Regularly worked with emotionally difficult material submitted by current and former inmates of the US prison system
Choose submitted art in addition to written work to feature in the finished magazine
Proficiently used Office 360 and other Microsoft tools, including teams, to coordinate with other editing team members.
Participated in the set-up and running of promotional events including designing visual features of the art and writing contained in the magazine.
Selected and edited photos for use in diverse projects.
Supported publication by helping develop layouts and collaborating with production teams.
Acquired in-depth knowledge of content areas to provide effective edits.
Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
Farm Hand
Bergs Beulah Land
01.2012 - 02.2014
Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
Prepared and administered vaccinations and medications to animals.
Promoted animal safety and health by providing proper nutrition, housing and medical care.
Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Observed animals and notified supervisor of signs of illness.
Rotated animals between grazing areas to provide enough access to food.
Oversaw feeding, watering and health monitoring of goat, sheep, pig, and calf stock, prioritizing health and wellness.
Regularly assisted with goat and ship births through birthing season
Bookstore Clerk
Private Contractor
11.2010 - 11.2012
Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
Worked well in high-stress times in event and conference environments
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Answered product questions with up-to-date knowledge of sales and promotions.
Restocked tables and kept store displays attractive and organized to drive sales.
Recovered sales floor by picking up items, shelving books, and product and straightening book tables.
Assisted customers with locating books and other materials in store.
Education
Cosmetology License - Cosmetology And Aesthetician
Professional Hair Design Academy
Eau Claire, WI
10.2015
High School Diploma -
Excelsior Academy
Menomonie, WI
04.2014
Skills
Production Process Coordination
Self-Educating
Content Development
Project Management
Pre-Production Planning
Performance Management
Detail Oriented
Large and Small Team Management
Verbal and Written Communications
Directing Experience
Film and Theatre Directing
Event Planning and Management
Accomplishments
Award winning costume artist in cosplay and film festival categories
Wrote and produced a full 3hr musical with a cast of over 30 people of all ages, primarily teenagers, performed to several audiences with hundreds in attendance
Traveled the world with other young adult filmmakers through Greece, Turkey, and around the United States to increase knowledge of the world and of filmmaking techniques in various environments.
Additional Information
LGBTQ
Very used to working in diverse groups
Timeline
Personal Assistant to the Author
Dr. Heidi Klessig
09.2023 - Current
Creative Artist
Self-employed
08.2023 - Current
Renaissance Festival Musician Director
Newbourne Village Renaissance Faire
06.2022 - Current
Visual Merchandiser Team Lead
Earthbound Trading Company
09.2021 - 08.2023
Salon Owner
Self-employed
06.2020 - 03.2023
Sales Associate
Salon Service Group
06.2020 - 08.2021
Film Hair and Makeup Artist
Private Contractors
03.2018 - Current
Magazine Editor
The Pen Project
05.2016 - 03.2017
Company Co-Director
TAG Family Theatre Company
08.2015 - 05.2020
Costume Designer
Private Contractor
03.2013 - Current
Farm Hand
Bergs Beulah Land
01.2012 - 02.2014
Bookstore Clerk
Private Contractor
11.2010 - 11.2012
Filmmaker
Private Contractors
08.2010 - Current
Freelance Musician
Self-employed
05.2006 - Current
Cosmetology License - Cosmetology And Aesthetician
Personal Assistant for Author/ Life Coach at Self Employed AA Wolverine Services LLCPersonal Assistant for Author/ Life Coach at Self Employed AA Wolverine Services LLC