Naté Roberson
Browns Summit,NC
Summary
My objective is to join a growing organization and make a difference while building upon customer service experience and leadership skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
People Solutions Navigator
Cone Health
03.2020 - Current
- Conduct personalized preboarding sessions with new hires to facilitate a smooth transition into the organization
- Serve as a point of contact for new employees to answer questions, provide resources,and proactively address any pre-employment concerns
- Collaborate with HR, hiring managers, and various departments to ensure all preboarding requirements are met in a timely manner
Internet Sales Representative
Kernersville Chrysler Dodge Jeep Ram
06.2015 - 02.2020
- Develop and implement online sales strategies to increase company revenue and reach target sales quotas
- Manage customer inquiries and provide timely and accurate product information,pricing, and shipping details
- Collaborate with marketing and product development teams to identify new opportunities for online sales growth
Support Manager
Petsmart
12.2012 - 06.2015
- Managed support team schedules, performance evaluations, and training to ensure team efficiency and effectiveness
- Led a team of 10+ retail associates to achieve monthly sales targets and provide exceptional customer service
- Oversaw inventory management and ordering processes to ensure optimal product availability and minimize overstock
Education
MHA - Healthcare Administration
Wake Forest Univeristy
Winston-Salem, NC05-2026
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Greensboro, NC05-2024
Skills
- Great Problem-Solving skills
- Detail Oriented
- Excellent written and oral communication skills
- Develops positive work place relationships
- Time management
- Reliability
Certification
Recruiter Academy Certified Pre-Boarder (RACP)
Timeline
People Solutions Navigator
Cone Health
03.2020 - Current
Internet Sales Representative
Kernersville Chrysler Dodge Jeep Ram
06.2015 - 02.2020
Support Manager
Petsmart
12.2012 - 06.2015
MHA - Healthcare Administration
Wake Forest Univeristy
Bachelor of Arts - Sociology
University of North Carolina At Greensboro