Keyonnia Holmes
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Release of Information Specialist
Broward Health Medical Center
Fort Lauderdale, Florida
08.2022 - Current
- Reviewed patient records to determine releasable information according to HIPAA regulations.
- Developed training materials for new personnel assigned to the Release Of Information department.
- Performed quality assurance reviews on completed releases of information requests.
- Responded promptly and professionally to customer inquiries via telephone or email.
- Analyzed trends in volume and types of requests received over time.
- Generated tracking numbers for each request received and tracked progress through completion.
- Searched electronic health record system for requested documents.
- Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
- Prepared correspondence notifying requestors when additional documentation is needed prior to releasing requested documents.
- Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
Release of Information Specialist
Holy Cross
Fort Lauderdale, Florida
04.2016 - 10.2020
- Reviewed patient records to determine releasable information according to HIPAA regulations.
- Generated tracking numbers for each request received and tracked progress through completion.
- Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
- Responded promptly and professionally to customer inquiries via telephone or email.
- Prepared correspondence notifying requestors when additional documentation is needed prior to releasing requested documents.
- Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
- Assisting patients when they arrive at the department for care.
- Fielding phone calls to the unit.
- Maintaining, filing and organizing patient records.
- Handling billing and accepting payments.
- Managing office supplies for the department.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Managed the front desk area ensuring neatness at all times.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Collected, filed, scanned, and retrieved confidential patient information.
- Reviewed medical records to ensure accuracy and completeness.
- Processed requests for copies of patient medical files within designated timeframes.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06-2005
Skills
- Information Management
- Document Scanning
- HIPAA Compliance
- Confidentiality
Timeline
Release of Information Specialist
Broward Health Medical Center
08.2022 - Current
Release of Information Specialist
Holy Cross
04.2016 - 10.2020
High School Diploma -
Miami Carol City Senior High School
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