Natacha Lewis
Tampa,FL
Summary
Dedicated cashier with a strong focus on customer service, cash handling, and efficient point-of-sale operations. Proven ability to create a welcoming shopping environment and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Cashier
Burlington
Tampa, FL
10.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and selection assistance.
- Maintained a clean and organized checkout area for optimal efficiency.
- Handled cash, credit, and gift card payments securely and responsibly.
- Collaborated with team members to restock shelves and displays regularly.
- Addressed customer concerns promptly to ensure satisfaction during visits.
- Monitored inventory levels at checkout to prevent shortages or overstocking.
- Greeted customers promptly and asked detailed questions to quickly determine needs.
- Scanned items, accepted payments, and provided change as necessary.
- Stocked shelves with new merchandise when needed.
- Maintained cleanliness of checkout areas.
- Trained new cashiers on operational procedures and customer service standards.
- Followed proper payment processing procedures including credit cards and checks.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
- Performed cashier opening and closing duties such as counting out tills and preparing deposits for bank runs.
- Answered customer questions regarding store policies, products, services, prices.
- Maintained appearance of store by arranging and replenishing displays and merchandise racks.
- Processed returns and refunds according to company procedures.
- Operated cash registers efficiently and accurately during peak times.
Sales Associate
Walgreen
Tampa, Fl
12.2022 - 11.2025
- Assisted customers with product selections and inquiries.
- Maintained organized merchandise displays on the sales floor.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to improve customer service.
- Restocked shelves and ensured product availability for customers.
- Handled returns and exchanges following store policies.
- Participated in training sessions to learn product knowledge.
- Engaged with customers to create a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Associate of Arts -
University of Phoenix
Tempe, AZSkills
- Customer service
- Cash handling
- Point-of-sale operation
- Team collaboration
- Sales strategies
- Inventory management
- Patience and empathy
- Product knowledge
- Customer engagement
- Goal-oriented mindset
- Floor move assistance
- Product exchange
- Shipment receiving
- Point of sale systems
- Product scanning
- Retail operations
Languages
Spanish
Native/ Bilingual
Timeline
Sales Cashier
Burlington
10.2025 - Current
Sales Associate
Walgreen
12.2022 - 11.2025
Associate of Arts -
University of Phoenix