Natacha Mondesir
Brooklyn
Summary
Seasoned professional with 17 years of diverse experience in public service, including program management and administrative support. Excelled in roles requiring case management, recruitment strategy, and policy development; adept at leading initiatives and maintaining compliance. Seeking a Coordinator, Director, Supervisor position to leverage expertise in client service, operational procedures, and team leadership.
Overview
27
27
years of professional experience
Work History
Child Protection Specialist
NYC Children's Services
Brooklyn, NY
02.2026 - Current
- Conducted assessments to identify child safety risks and develop appropriate intervention plans.
- Collaborated with multidisciplinary teams to ensure comprehensive support for at-risk children and families.
- Managed case documentation and maintained compliance with state regulations and policies.
- Developed training materials to enhance staff knowledge on child protection policies and procedures.
- Facilitated family reunification efforts by developing and monitoring progress on individualized service plans.
- Increased efficiency in case management through diligent organization, documentation, and timely follow-up on assigned cases.
Home Health Aide
Self Employed
Brooklyn, NY
01.2023 - 02.2026
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Job Opportunity Specialist
NYC Department of Human Resource
Brooklyn, NY
09.2018 - 01.2023
- Assessed and determined eligibility for public assistance programs, including Medical Assistance and SNAP, for a diverse client base
- Connected clients with essential community resources, including social security, educational programs, and support services for substance abuse and domestic violence
- Conducted recertification appointments, ensuring clients met program requirements and received uninterrupted services
- Maintained detailed case histories, managed document handling processes, and administered financial adjustments for grant diversion program approvals
Temporary Administrative Support
NYC Fire Department Recruitment & Retention
New York, NY
10.2016 - 08.2018
- Provided administrative support by maintaining familiarity with fire service terminology and operational procedures, aiding in the development of firefighter workforce efficiency
- Contributed to the creation and implementation of recruitment and retention strategies, ensuring alignment with departmental objectives through thorough program analysis
- Enhanced recruitment initiatives through the application of strategic communication and marketing techniques, achieving targeted recruitment and retention goals
Childcare Provider
Independent Provider
Brooklyn, NY
09.2010 - 12.2012
- Fostered physical, emotional, and intellectual growth in children through the creation of age-appropriate activities and learning environments
- Enhanced child social interactions and learning experiences by customizing play areas and activities to individual interests
- Ensured child safety and well-being by vigilant monitoring and adherence to strict security protocols, alongside promoting balanced nutrition through tailored snack selections
Enumerator
United States Census
Brooklyn, NY
03.2009 - 09.2010
- Conducted detailed interviews with residents in adherence to strict guidelines and confidentiality regulations to collect accurate census data
- Evaluated and ensured quality control for numerous addresses, effectively distinguishing between compliant and non-compliant samples
- Maintained high productivity standards in data collection, consistently meeting accuracy benchmarks for information recording
Certified Nursing Assistant
Towne Agency
Brooklyn, NY
08.2009 - 06.2010
- Provided comprehensive patient care by assisting with daily living activities, including meal preparation and personal hygiene, to promote comfort and dignity
- Ensured meticulous record-keeping of patient care and progress while rigorously upholding HIPAA regulations to maintain confidentiality and privacy
Senior Public Health Advisor
NYC Department of Health and Mental Hygiene
New York, NY
01.2000 - 01.2007
- Developed and communicated strategic narratives for immunization program plans, ensuring alignment with public health policies and identification of service gaps through collaboration with evaluation staff
- Oversaw senior immunization programs, maintaining responsibility for program management, contract administration, and budget oversight, while facilitating communication with key stakeholders
- Coordinated data reporting processes for flu surveillance and prevention in senior populations, contributing to the development of protocols and ensuring adherence to regulatory standards
Education
Master of Public Administration - Public Administration
Metropolitan College Of New York
New YorkBachelors of Professional Studies - Professional Studies and Human Services
Metropolitan College of New York
New YorkSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
Timeline
Child Protection Specialist
NYC Children's Services
02.2026 - Current
Home Health Aide
Self Employed
01.2023 - 02.2026
Job Opportunity Specialist
NYC Department of Human Resource
09.2018 - 01.2023
Temporary Administrative Support
NYC Fire Department Recruitment & Retention
10.2016 - 08.2018
Childcare Provider
Independent Provider
09.2010 - 12.2012
Certified Nursing Assistant
Towne Agency
08.2009 - 06.2010
Enumerator
United States Census
03.2009 - 09.2010
Senior Public Health Advisor
NYC Department of Health and Mental Hygiene
01.2000 - 01.2007
Master of Public Administration - Public Administration
Metropolitan College Of New York
Bachelors of Professional Studies - Professional Studies and Human Services
Metropolitan College of New York