Natacha Nelson
McDonough,GA
Summary
Reliable and service-focused with certification in Nursing Assistant CNA, Peripheral Phlebotomy, and EKG Technician working as a Patient Care Associate with more than 10 years of experience. Certified Nursing Assistant with more than seven (10) years of experience serving chronically ill patients and people with various disabilities such as cerebral Palsy, assisting in activities of daily living. Professional and compassionate with excellent customer service and patient care skills.
Overview
22
22
years of professional experience
Work History
Patient Care Technician
Piedmont Henry Hospital
02.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Patient Care Assistant (PCA)
North Well Health Hospital
01.2015 - 12.2021
- Some of the tasks and trainings include vital signs check, EKG, and trained to draw blood
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
Direct Support Professional and Driver
Cerebral Palsy of Nassau (CPN)
06.2013 - 12.2021
- Approved Medication Administration Personnel (AMAP) certified and administered medicine as prescribed.
- Assisted in ADL care; Helped with adequate nutrition and fluid intake, Aided individuals with their mobility.
- Observed and documented patient status and reported complaints to the case manager
- Completed and submitted clinical documentation as per agency guidelines.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Home Health Care
New Century Home Care
07.2011 - 06.2013
- Took care of elderly individuals, and people with different disabilities; assisted in their nutrition and mobility needs, and promoted independence
- Improved patient satisfaction by consistently providing high-quality home health care services.
Secretary
Team MFG S.A
02.2002 - 04.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Med-tech
ManhattanSkills
- Understand medical procedures
- Understand mobility assistance needs
- Trilingual (English, French, Haitian Creole)
- Valid driver’s license
- Reliable transportation
- Ability to use computer
- Blood Glucose Monitoring
- ADL support
Timeline
Patient Care Technician
Piedmont Henry Hospital
02.2022 - Current
Patient Care Assistant (PCA)
North Well Health Hospital
01.2015 - 12.2021
Direct Support Professional and Driver
Cerebral Palsy of Nassau (CPN)
06.2013 - 12.2021
Home Health Care
New Century Home Care
07.2011 - 06.2013
Secretary
Team MFG S.A
02.2002 - 04.2009
Med-tech
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