Natacha A. Adams
Quincy,MA
Summary
Resourceful professional in roadway maintenance, known for high productivity and efficient completion of tasks. Skilled in pavement repair, traffic management, and equipment operation with an emphasis on safety protocols. Excel at communication, teamwork, and problem-solving to ensure projects are completed effectively and on schedule.
Overview
28
28
years of professional experience
Work History
Highway Maintenance Worker
MassDot
Boston, MA
12.2022 - Current
- Performed routine maintenance tasks, such as patching potholes and repairing guardrails.
- Operated heavy equipment, including snow plows, graders, sweepers, and asphalt spreaders.
- Cleared debris from roadsides to ensure safe passage for motorists.
- Responded to emergency situations involving hazardous materials spills on roadways.
- Loaded trucks with supplies needed for daily maintenance operations.
- Erected signs and cones to divert traffic in active work areas.
- Set up temporary warning signs around construction zones to alert drivers of potential hazards.
- Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
- Installed drainage systems along roadway shoulders to prevent flooding during storms.
- Participated in emergency response activities for incidents affecting highway safety and operability.
Bus Operator
MBTA
Boston, MA
10.2002 - 12.2022
- Adhered to schedules and safety protocols to enhance transportation service.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Supported riders with disabilities by operating transportation assistance equipment.
- Studied and adhered to regulations, policies and procedures for bus operation and passengers.
- Reported any mechanical issues or passenger disturbances to supervisors immediately.
- Deescalated verbal altercations and fights between passengers.
- Communicated regularly with dispatch personnel via two-way radio systems.
- Reported major accidents, emergencies and suspicious incidents to OCC.
- Managed communication between drivers, customers, and internal teams to resolve any issues or delays.
Ramp Agent
Delta Airlines
East Boston,, MA
09.2021 - 11.2022
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Connected electrical power units and service hoses to aircraft.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Participated in regular safety drills and training sessions.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Administrative Assistant
Massport
East Boston , MA
04.1997 - 09.2002
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Bachelor of Arts - Criminal Justice
Quincy College
Quincy, MA09-2026
Associate of Arts - Liberal Arts And Sciences
Fisher College
Boston, MA05-2003
High School Diploma -
Charlestown High School
Charlestown, MA06.2000
Skills
- Federal and State Driving Regulations
- DOT Regulations
- PC Proficient
- Critical Thinking
- Emergency Response
- Heavy Equipment Operation
- Emergency Response Support
- Security Awareness
- Crisis Management
- FAA Compliance
- Traffic Control
- Aviation and Transportation
Timeline
Highway Maintenance Worker
MassDot
12.2022 - Current
Ramp Agent
Delta Airlines
09.2021 - 11.2022
Bus Operator
MBTA
10.2002 - 12.2022
Administrative Assistant
Massport
04.1997 - 09.2002
Bachelor of Arts - Criminal Justice
Quincy College
High School Diploma -
Charlestown High School
Associate of Arts - Liberal Arts And Sciences
Fisher College