Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
10
10
years of professional experience
Work History
Environmental Monitoring Technician
Smith & Nephew, Inc
02.2024 - Current
Product environmental sampling of controlled ISO 5-8 classified areas and controlled unclassified areas.
Prepare of media and cultures.
MicroSEQ testing.
Growth promotion testing.
Endotoxin testing.
Purified water and clean steam sampling.
Preparation and sterilization of equipment.
Support of manufacturing and Record activities and results according to Regulatory requirements.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Train new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintain compliance within a GMP environment following FDA and ICH guidelines.
Clinical Cell Therapy Specialist I
The University Of Texas MD Anderson Cancer Center
11.2018 - 07.2023
Execute cell manipulation and evaluation procedures following standard policies and procedures.
Compose and collaborate in creating SOP's.
Acts as team lead over five or more technologists in the absence management.
Perform environmental monitoring using APC and SAS equipment.
Enumerate and report cell counts of clinical products and environmental monitoring results.
Proficient in Flow Cytometry on BD FACSCanto II.
Knowledge of FACSDiva software.
Perform aseptic technique during processing of products to ensure integrity, viability, and sterility.
Perform quality control testing and validations on equipment.
Coordinate and manage supply inventory required for clinical procedures.
Adhere to special cleaning and gowning requirements required to work in clean room environment.
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Interpreted clients' needs and introduced services to fit specific requirements.
Quality Assurance Technician
Keurig Dr Pepper, Inc.
01.2018 - 11.2018
Conduct organoleptic and analytical tests at various stages of compounding and packaging to ensure compliance with standards.
Submit samples for microbiological testing.
Maintain test results and calculate batch adjustments for certain products.
Approve batches for packaging and confirming finished product for shipment.
Place non-conforming products on hold for further analysis.
Prepare solutions, compounds, and reagents in use for testing.
Test, calibrate and clean laboratory equipment.
Observes conditions and practices in compounding, packaging, and finished goods storage areas.
Follow all company policies and procedures to ensure product integrity and quality control.
Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
Performed thorough inspections of incoming materials and outgoing products.
Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
Quality Control Technologist I
American Red Cross
02.2014 - 07.2017
Evaluated supplier materials through thorough inspection, ensuring all received components met established specifications before use in production.
Trained junior staff members on proper testing techniques and equipment usage, fostering an environment of continuous learning within the department.
Implemented risk management strategies within the quality control process to proactively identify potential issues before they escalate into costly problems.
Reports test results in hematology, coagulation, serology, and immunology.
Execute counting residual White Blood Cells using Nageotte chamber.
Perform manufacturing of batches.
Guarantee Apheresis and Whole Blood products are suitable for release.
Use of Sysmex Hematology analyzer and BacT Alert System.
Thorough sample collection of Platelets for bacterial identification in a sterile setting.
Decide the quarantine and disposition of blood products and samples.
Complete Proficiency Testing.
Achieve functions for equipment qualification and validation.
Perform manufacturing of whole blood: centrifuge, filter, segment, and store.
Maintains accurate, legible, and complete records according to Current Good Manufacturing Procedures (cGMP's).